Make vs Microsoft Dynamics 365 Customer Insights
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Make is the stronger AI pick in Marketing Automation: it has a visibility score of 12.2 versus 5.5 for Microsoft Dynamics 365 Customer Insights, and ranks ahead in 50% of the answers that name both.
Choose Make if…
- You want the brand AI engines rank higher (12.2 vs 5.5)
- AI answers describe it more positively (41% vs 0% positive)
- You need GDPR or SOC 2 Type II or SOC 3 or ISO 27001 coverage
- Free tier with 1,000 credits per month
Choose Microsoft Dynamics 365 Customer Insights if…
- You prefer a larger, established vendor (5,000+ employees)
- advanced segmentation
- deep CRM integrations
- comprehensive campaign canvas
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Make | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Visibility score | 12.2% | 5.5% |
| Change vs last week | New | New |
| Rank in Marketing Automation | #9 | #19 |
| Share of voice | 3.8% | 2.2% |
| Mentions this run | 22 | 12 |
| Positive in AI answers | 41% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Make 0pp · Microsoft Dynamics 365 Customer Insights 0pp over 0 weekly runs.
Engine by engine
Make leads on 2 of 3 engines
Head to head in AI answers
6 engine answers name both brands
| Prompt | Engine | Make | Microsoft Dynamics 365 Customer Insights |
|---|---|---|---|
| How do I choose a marketing automation platform for a mid-market team? | ChatGPT | #6 | #7 |
| How do companies automate campaigns and nurture leads without a dedicated tool? | ChatGPT | #2 | #6 |
| How do companies automate campaigns and nurture leads without a dedicated tool? | AI Mode | #8 | #6 |
| What should a marketing automation platform integrate with? | ChatGPT | #5 | #3 |
| Which marketing automation vendors do analysts recommend? | ChatGPT | #17 | #9 |
| What are the pros and cons of Salesforce? | ChatGPT | #2 | #4 |
Features, pricing & fit
| Dimension | Make | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Deployment | Cloud, hosted on Amazon AWS | Cloud, built on Microsoft Azure |
| Integrations | 3500+ | — |
| Compliance | GDPR, SOC 2 Type II, SOC 3, ISO 27001 | — |
| Support | Help center, Community forum, 24/7 support on Enterprise plans, Dedicated support team on Enterprise plans | — |
| Founded | 2012 | — |
| Headquarters | Prague, Czech Republic | Redmond, Washington |
| Employees | 201–500 | 5,000+ |
| Best for | Teams and organizations deploying AI and automation across the business, from a single department to company-wide. | Organizations already using Microsoft tools |
Pros and cons
Themes from the AI answers that mention each brand
Make
- Free tier with 1,000 credits per month
- Transparent pricing with paid plans from $12/month
- Visual, no-code automation between existing apps
- Integrations with more than 3,000 apps
- Built-in AI agents for business workflows
Microsoft Dynamics 365 Customer Insights
- advanced segmentation
- deep CRM integrations
- comprehensive campaign canvas
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Make vs Microsoft Dynamics 365 Customer Insights”, https://slateindex.ai/compare/make-vs-microsoft-dynamics-365-customer-insights, data of Nov 2, 2026. Licence: CC BY 4.0.