NetdataReal-time observability with per-second metrics, logs and traces, and AI troubleshooting.

New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.

Comparison · Observability · weekly run Nov 3

Netdata vs New Relic

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 1.2 for Netdata, and ranks ahead in 100% of the answers that name both.

Choose Netdata if…

You want a lower entry price ($7 vs $10)
AI answers describe it more positively (100% vs 42% positive)
You need a self-hosted or on-premises option
You need SOC 2 Type 2 coverage

Choose New Relic if…

You want the brand AI engines rank higher (47.1 vs 1.2)
You need SOC 2 Type II or FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
You prefer a larger, established vendor (1,001–5,000 employees)
Usage-based pricing suits your budget better than per seat

AI visibility side by side

Latest weekly run · Nov 3

Metric	Netdata	New Relic
Visibility score	1.2%	47.1%
Change vs last week	New	New
Rank in Observability	#28	#3
Share of voice	0.5%	10.7%
Mentions this run	3	63
Positive in AI answers	100%	42%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Netdata 0pp · New Relic 0pp over 0 weekly runs.

Engine by engine

New Relic leads on 3 of 3 engines

ChatGPT

51.3%

AI Mode

1.3%

43.9%

Perplexity

2.2%

46.1%

NetdataNew Relic

Head to head in AI answers

3 engine answers name both brands

0Netdata ranked higher

3New Relic ranked higher

Prompt	Engine	Netdata	New Relic
What are the best observability tools in 2026?	Perplexity	#14	#4
Best observability platform with AI features	Perplexity	#6	#5
Is there a free observability platform for small teams?	AI Mode	#6	#1

Features, pricing & fit

Dimension	Netdata	New Relic
Pricing model	Per seat	Usage-based
Entry price	Free; paid from $7 per seat / mo	Free; paid from $10 / mo
Free plan	Yes	Yes
Deployment	Open-source agents run on your own nodes; Netdata Cloud is offered as SaaS or on-premises.	Cloud-based SaaS
Integrations	800+	800+
Compliance	SOC 2 Type 2	SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification
Support	Community help via Discord, forums and GitHub Discussions, Premium support available, Dedicated support team on on-premises plans, Nedi AI support assistant	Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise
Founded	2016	2008
Headquarters	San Francisco, California, United States	San Francisco, CA, United States
Employees	51–200	1,001–5,000
Funding	Series A extension · $33M raised	Post-IPO raise (not corroborated by other sources)
Best for	Platform engineers, DevOps and SRE teams running Linux, Kubernetes and hybrid infrastructure who want per-second monitoring with zero configuration.	Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier.