New RelicIntelligent Observability resolves issues at scale before they impact your bottom line.
vs
ThousandEyesEmpowering businesses to see, understand, and assure connected experiences everywhere.
Comparison · Observability · weekly run Nov 3
New Relic vs ThousandEyes
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
New Relic is the stronger AI pick in Observability: it has a visibility score of 47.1 versus 0 for ThousandEyes.
Choose New Relic if…
- You want the brand AI engines rank higher (47.1 vs 0)
- You need FedRAMP Moderate (eligible accounts) or HIPAA eligibility or ISO 27001 or ISO 42001 AI certification coverage
- Generous permanent free tier with 100 GB monthly ingest
- Easy setup and quick APM start with minimal upfront cost
Choose ThousandEyes if…
- You need ISO/IEC 27001 or ISO/IEC 27018:2019 or ISO 27701 or ISO 22301 or TX-RAMP Level 2 or EU Cloud Code of Conduct Level 3 or FedRAMP Moderate Authority to Operate (Cisco ThousandEyes for Government) coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | New Relic | ThousandEyes |
|---|---|---|
| Visibility score | 47.1% | 0% |
| Change vs last week | New | New |
| Rank in Observability | #3 | #43 |
| Share of voice | 10.7% | 0% |
| Mentions this run | 63 | 0 |
| Positive in AI answers | 42% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
New Relic 0pp · ThousandEyes 0pp over 0 weekly runs.
Engine by engine
New Relic leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
New RelicThousandEyes
Head to head in AI answers
0 engine answers name both brands
0New Relic ranked higher
0ThousandEyes ranked higher
Features, pricing & fit
| Dimension | New Relic | ThousandEyes |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | Free; paid from $10 / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud-based SaaS | Cloud platform hosted on AWS, with Enterprise agents, Endpoint Agent and physical and virtual appliances. |
| Integrations | 800+ | — |
| Compliance | SOC 2 Type II, FedRAMP Moderate (eligible accounts), HIPAA eligibility, ISO 27001, ISO 42001 AI certification | ISO/IEC 27001, ISO/IEC 27018:2019, ISO 27701, ISO 22301, SOC 2 Type II, TX-RAMP Level 2, EU Cloud Code of Conduct Level 3, FedRAMP Moderate Authority to Operate (Cisco ThousandEyes for Government) |
| Support | Ticketed support, 2-hour critical initial response SLA on Pro, 1-hour critical initial response SLA and priority ticket routing on Enterprise | — |
| Founded | 2008 | — |
| Headquarters | San Francisco, CA, United States | San Francisco, CA, United States |
| Employees | 1,001–5,000 | 1,001–5,000 |
| Funding | Post-IPO raise (not corroborated by other sources) | Series D · $112M raised |
| Best for | Engineers responsible for application and system uptime and reliability, and teams that want full-stack observability starting from a free tier. | — |
Plans side by side
New Relic
Free$0per month, one full platform user and 100 GB ingest
Standard$10per first full platform user/month; $99 per additional user (max 5)
Pro$349per full platform user/month (annual commitment); $418.80 monthly pay as you go
EnterpriseCustomcontact sales
ThousandEyes
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
New Relic
- Generous permanent free tier with 100 GB monthly ingest
- Easy setup and quick APM start with minimal upfront cost
- Unified, consumption-based pricing model
- Strong full-stack observability platform and APM pioneer
- Value and accessibility with AI-assisted querying and diagnostics
- Costs can surprise as log and trace volume scales
- Pricing requires careful cost governance and depends on usage
ThousandEyes
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “New Relic vs ThousandEyes”, https://slateindex.ai/compare/new-relic-vs-thousandeyes, data of Nov 3, 2026. Licence: CC BY 4.0.