REVE Chat vs Smartsupp
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Smartsupp is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.7 versus 0.7 for REVE Chat, and ranks ahead in 100% of the answers that name both.
Choose REVE Chat if…
- You want a lower entry price ($14.99 vs $17)
- You prefer a larger, established vendor (51–200 employees)
- Per seat pricing suits your budget better than flat tiers
- Listed among clearly advertised discounts
Choose Smartsupp if…
- You want the brand AI engines rank higher (1.7 vs 0.7)
- You need more native integrations (60+ vs 40+)
- AI answers describe it more positively (33% vs 0% positive)
- You need WCAG 2.1 AA (chat box) coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | REVE Chat | Smartsupp |
|---|---|---|
| Visibility score | 0.7% | 1.7% |
| Change vs last week | up+0.1% | down−0.1% |
| Rank in Live Chat & AI Support | #35 | #23 |
| Share of voice | 0.4% | 0.4% |
| Mentions this run | 2 | 2 |
| Positive in AI answers | 0% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
REVE Chat +0.09999999999999998pp · Smartsupp −0.19999999999999996pp over 1 weekly runs.
Engine by engine
Smartsupp leads on 2 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | REVE Chat | Smartsupp |
|---|---|---|---|
| Which Live Chat & AI Support tools offer annual discounts? | Perplexity | #6 | #4 |
Features, pricing & fit
| Dimension | REVE Chat | Smartsupp |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $14.99 per seat / mo | Free; paid from $17 / mo |
| Free plan | Yes | Yes |
| Deployment | — | Web dashboard, with iPhone/iPad and Android apps |
| Integrations | 40+ | 60+ |
| Compliance | — | WCAG 2.1 AA (chat box) |
| Support | Help Center, Email support | Premium support (Expert plan), Dedicated account manager (Ultimate plan) |
| Founded | 2016 | 2013 |
| Headquarters | Singapore | Brno, Czech Republic |
| Employees | 51–200 | 11–50 |
| Funding | — | About 10 million koruna from Reflex Capital, Webnode and Spread Capital, about 15% given up |
| Best for | Businesses in ecommerce, banking, telecom, insurance, finance and education that want AI support with human handover. | Online shops and websites, from solo operators to teams with several agents |
Plans side by side
Smartsupp
Pros and cons
Themes from the AI answers that mention each brand
REVE Chat
- Listed among clearly advertised discounts
Smartsupp
- Highly rated live chat platform in recent user reviews
- Good fit for e-commerce with live chat and visitor session recordings
- Free plan or trial available for website chat
- Advertised discounts offered
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “REVE Chat vs Smartsupp”, https://slateindex.ai/compare/reve-chat-vs-smartsupp, data of Nov 3, 2026. Licence: CC BY 4.0.