Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| IntercomTop pick | #1 | #1 | #1 | |
| Helply | — | #2 | — | |
| Tidio | — | #3 | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
5 brands
Intercom is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
ChatGPT · run of Nov 3 · sentiment toward the top pick: ↑ Positive
- Intercom — As of November 2026, Intercom starts at $19 per seat/month with annual billing, plus usage-based fees for its AI agent, Fin.
Dropped from this engine’s shortlist this week: Zendesk, Salesforce
Perplexity · run of Nov 3 · sentiment toward the top pick: → Neutral
- Intercom — Intercom starts at $29 per seat/month on annual billing, or $39 per seat/month when billed monthly.
Google AI Mode · run of Nov 3 · sentiment toward the top pick: → Neutral
- Intercom — Intercom’s pricing model is split into two primary components: per-seat costs for your team members and usage-based pricing for AI and specific communication channels.[](https://www.intercom.com/pricing).
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| intercom.com | Brand site · Intercom | 10 | ChatGPT, Perplexity, Google AI Mode |
| customerly.io | Web | 1 | Perplexity |
| getmacha.com | Web | 1 | Perplexity |
| helply.com | Brand site · Helply | 1 | Perplexity |
| pricingsaas.com | Web | 1 | Perplexity |
| tidio.com | Brand site · Tidio | 1 | Perplexity |