Contentsquare
AI-first experience platform for every human and agent journey
#8 of 30 in Product Analytics3,000 customers (per contentsquare.com)33% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Contentsquare ranks #8 of 30 in Product Analytics with an AI visibility score of 11.8 (SlateIndex, Nov 3, 2026).
- Contentsquare's visibility rose 2 points since the previous weekly run.
- Contentsquare is most visible on Google AI Mode (12.2) and least on ChatGPT (11.3).
- AI engines name Contentsquare in 22 of the 59 Product Analytics buyer prompts SlateIndex tracks.
- amplitude.com is the source AI engines cite most in answers about Contentsquare, with 18 citations.
About
Company details for Contentsquare
Contentsquare is an experience analytics platform that shows how people move through websites and apps, using heatmaps, session replay, journey analysis, attribution and AI-generated findings. It extends to conversations and AI agent interactions, so teams can see where human and agent journeys break down. Its AI tool, Sense, proposes what to change next. It ranks #8 of 30 in Product Analytics on SlateIndex and has a visibility score of 11.8 in the latest weekly run.
Founded in 2012 and headquartered in Paris, France, the company employs 1,001–5,000 people. Its differentiator: one platform that connects human and agent journeys, so teams can see what drives conversions and what to optimize next.
- Website
- contentsquare.com
- Categories
- Product Analytics, Web Analytics
- Company size
- 1,001–5,000 employees
- Headquarters
- Paris, France
- Founded
- 2012
- Company type
- Private, venture-backed
- Funding
- Series F
- Customers
- 3,000 · per contentsquare.com/pricing
- Pricing
- Free; paid from $49 / mo · usage-based
- Free trial
- Free plan available
- Platforms
- Web, Mobile apps, Conversations, AI assistants
- Integrations
- 115+ native
- Compliance
- ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2 Type 2, ISO 9001:2015
- Support
- AI-powered support on the Free plan, Priority support on Pro and Enterprise, Dedicated support and SLAs on Enterprise, Dedicated customer success manager on Enterprise, Community, education and training sessions
Read from linkedin.com, contentsquare.com, g2.com, trust.contentsquare.com, getlatka.com, prnewswire.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Contentsquare gained 2 points over 1 weekly run in Product Analytics. Amplitude leads the category at 79.4%.
Media
Website and product screenshots for Contentsquare
AI mentions & citations
Recent answers that name Contentsquare
What features matter most in a product analytics tool?
How much does Heap cost?
Heap (by Contentsquare) structures its pricing across four main tiers .
Which product analytics tool has the best reviews?
G2 Rating: ~4.6/5 (700+ reviews for Contentsquare's core analytics suite)
Which Product Analytics vendors do analysts recommend?
Contentsquare (incorporating Heap) – Highly recommended for its "autocapture" capability (Smart Capture), which logs every user click and scroll automatically from day one.
Best product analytics tool for enterprise
Heap (by Contentsquare) — Best for automatic event capture (autocapture) .
What should a product analytics tool integrate with?
Which Product Analytics vendors do analysts recommend?
Contentsquare — Best for digital experience analytics
Best product analytics tool for startups
Pendo / Contentsquare (formerly Heap) (Best for Product-Led Growth & UX Insights)
Products & features
What Contentsquare sells
Heatmaps & Zoning
Shows where users click, hover and scroll, with engagement and conversion metrics for each page element.
Journeys
Maps how users progress from entry to exit and where they experience frustration.
Session Replay
Replays individual user sessions, with one-click AI summaries of key moments.
Attribution Analysis
Compares how channels acquire, engage and convert across the funnel, under different attribution models.
Product Analytics
Analyzes multi-session, cross-device behavior across web and mobile apps.
Experimentation
No-code visual editor for launching A/B tests with behavioral context.
Sense
AI that finds friction, quantifies its impact on conversion or revenue, and recommends next steps.
Conversation Intelligence
Insights from customer conversations, such as why people call and how agents perform.
Agent Intelligence
Analysis of AI and agent journeys across the experience.
Data Connect
Exports behavioral data automatically to the customer's data warehouse.
Error Analysis
Finds technical errors, crashes and custom errors, with AI-powered summaries.
Strengths engines cite
- Automatic event capture (autocapture) with no manual tagging
- Session replay and UX friction insights
- Strong G2 rating from many reviews
- Recognised market leader in digital experience analytics
- Free tier available for small projects
Target market & buyers
Enterprise and mid-market brands with digital customer journeys
Notable customers include Specsavers, Pirelli, Nespresso, Audi, easyJet, John Lewis & Partners, Hanes, Ocado.
| Industry | Primary use case |
|---|---|
| eCommerce & Retail | Finding why customers convert, where they meet friction, and what brings them back |
| Financial Services | Understanding journeys through applications, payments and claims, and finding friction |
| Telecom | Creating higher-converting digital experiences across the customer journey |
| Travel & Hospitality | Following travelers from search to booking, and post-booking |
| Automotive | Improving journeys from model pages to configurators, finance tools and dealer locators |
| B2B & SaaS | Guiding prospects through the inbound funnel to conversion |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2012 | $0M |
| Venture round | 2015 | $35M |
| Series A | 2016 | $20M |
| Series B | 2018 | $42M |
| Series C | 2019 | $60M |
| Series D | 2020 | $190M |
| Series E | 2021 | $500M |
| Series F | 2022 | $400M |
| Latest known round | Total raised |
|---|---|
| Series F | — |
Recent developments
- Oct 2026ProductReimagined AI-first Experience Platform launched in beta
Contentsquare launched a reimagined AI-first Experience Platform in beta, with broader access to follow in phases.
- Oct 2026PartnershipStrategic collaboration agreement with AWS
Contentsquare announced a strategic collaboration agreement with AWS.
- Oct 2026ProductSense Analyst launched
Contentsquare launched Sense Analyst, which is now built into more workflows.
- Jul 2026PartnershipKlaviyo partnership announced
A partnership with Klaviyo was announced, according to CX Today.
- Mar 2026ProductConfigurable AI agents and agent analytics launched
Contentsquare launched configurable AI agents, ChatGPT app analytics, LLM traffic visibility and conversation intelligence.
Competitive landscape
How Contentsquare compares with its top three alternatives
Contentsquare most often appears alongside Amplitude, Mixpanel, PostHog in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Contentsquare | 11.8% | 4.5% | up+2% | Free plan |
| Amplitude | 79.4% | 16.4% | up+2.7% | Free plan |
| Mixpanel | 77% | 16% | up+2.4% | Free plan |
| PostHog | 56.6% | 14.1% | up+1.2% | Free plan |
| Heap | 36.1% | 11.1% | up+9.1% | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 33% · Neutral 57% · Mixed 10% of 48 engine answers that mention Contentsquare
Praised for
- Automatic event capture (autocapture) with no manual tagging
- Session replay and UX friction insights
- Strong G2 rating from many reviews
- Recognised market leader in digital experience analytics
- Free tier available for small projects
Criticised for
- Paid plans require custom quotes rather than transparent pricing
Pricing
Usage-based pricing with a free plan
Cite as: SlateIndex, “Contentsquare AI visibility profile”, https://slateindex.ai/brand/contentsquare, data of Nov 3, 2026. Licence: CC BY 4.0.