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SlateIndex

eGain sources

New

AI Knowledge Platform for CX and Customer Service Automation

Knowledge ManagementSunnyvale, California, United States501–1,000 employeesFounded 1997

Visibility score
2.5%
New vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

Sources cited
25
in answers that mention eGain
Total citations
42
across 2 prompts
Own site share
2.4%
egain.com

Where engines get their information

Sources cited in answers that name eGain, by citation count.

SourceTypeShare of citationsCitationsPrompts
gartner.comAnalyst
16.7%
72
isg-one.comWeb
11.9%
51
forrester.comAnalyst
9.5%
41
capterra.comReview site
4.8%
21
destinationcrm.comWeb
4.8%
21
kmworld.comWeb
4.8%
21
softwarereviews.comWeb
4.8%
21
atlassian.comWeb
2.4%
11
bloomfire.comBrand site
2.4%
11
coveo.comBrand site
2.4%
11
cxfoundation.comWeb
2.4%
11
document360.comBrand site
2.4%
11
egain.com Own siteBrand site
2.4%
11
getguru.comBrand site
2.4%
11
gitbook.comBrand site
2.4%
11
glean.comBrand site
2.4%
11
helpjuice.comBrand site
2.4%
11
ibm.comWeb
2.4%
11
kmslh.comBrand site
2.4%
11
knowledgeowl.comBrand site
2.4%
11
lucidworks.comWeb
2.4%
11
microsoft.comWeb
2.4%
11
notion.comBrand site
2.4%
11
nuclino.comBrand site
2.4%
11
opentext.comWeb
2.4%
11

Cite as: SlateIndex, “eGain AI visibility profile”, https://slateindex.ai/brand/egain, data of Nov 3, 2026. Licence: CC BY 4.0.