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SlateIndex

eGain prompts

New

AI Knowledge Platform for CX and Customer Service Automation

Knowledge ManagementSunnyvale, California, United States501–1,000 employeesFounded 1997

Visibility score
2.5%
New vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

Prompts mentioning
2of 30
across 1 category
#1 positions
0
engine answers that list eGain first
Avg. position
7.9
across engines, when mentioned
Gaps
28
prompts where no engine mentions eGain
PromptCategoryIntent · stageEngines mentioningBestAvg. positionMention rateWeekly runs
Which Knowledge Management vendors do analysts recommend?Knowledge ManagementCommercial Comparison#44.3
100%
1
Official website of the top knowledge management tool vendorsKnowledge ManagementNavigational Validation#911.5
67%
1
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Cite as: SlateIndex, “eGain AI visibility profile”, https://slateindex.ai/brand/egain, data of Nov 3, 2026. Licence: CC BY 4.0.