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SlateIndex

KnowledgeOwl

New

Knowledge base software you can trust.

Knowledge ManagementBoulder, Colorado, United States1–10 employeesFounded 2011

Visibility score
4.3%
New vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

  • KnowledgeOwl ranks #20 of 52 in Knowledge Management with an AI visibility score of 4.3 (SlateIndex, Nov 3, 2026).
  • KnowledgeOwl is most visible on ChatGPT (8.2) and least on Google AI Mode (0).
  • AI engines name KnowledgeOwl in 6 of the 30 Knowledge Management buyer prompts SlateIndex tracks.
  • knowledgeowl.com is the source AI engines cite most in answers about KnowledgeOwl, with 6 citations.

About

Company details for KnowledgeOwl

KnowledgeOwl is cloud knowledge base software for creating, organizing and sharing internal and external documentation in one platform. It includes search that understands meaning, Owl Analytics reporting, and a built-in AI chatbot that answers only from the customer's own knowledge base and shows its sources. The company says it has built knowledge base software since 2011 and runs on its own profits without outside investment. It ranks #20 of 52 in Knowledge Management on SlateIndex and has a visibility score of 4.3 in the latest weekly run.

Founded in 2011 and headquartered in Boulder, Colorado, United States, the company employs 1–10 people. It is bootstrapped. Its differentiator: charges for authors rather than readers, with unlimited public and logged-in readers on all plans.

Company size
1–10 employees
Headquarters
Boulder, Colorado, United States
Founded
2011
Company type
Private, bootstrapped
Funding
Bootstrapped
Customers
3,200 · per knowledgeowl.com/pricing
Pricing
$100 per seat / mo · per seat
Free trial
30-day free trial
Deployment
Cloud-based
Compliance
GDPR, PCI-A, B Corporation
Support
Self-help knowledge base, Email support, Phone support, Support included free on all accounts

Read from linkedin.com, knowledgeowl.com, capterra.com, crunchbase.com, prnewswire.com · refreshed Nov 3, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
4.3%
across Knowledge Management answers, weighted by position
ChatGPT8.2%
AI Mode0%
Perplexity4.8%
Change
New
vs last week’s run
Category rank
#20 of 52
in Knowledge Management
Mentions
7
in this week’s run
Share of voice
1.2%
of AI mentions in Knowledge Management

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now4.3%
30-day change—
High · low4.3% · 4.3%
Rank#20
0%25%50%75%100%Nov 3KnowledgeOwl 4%

Changes appear after the second weekly run in Knowledge Management. Notion leads the category at 57.4%.

Media

Website and product screenshots for KnowledgeOwl

All media

AI mentions & citations

Recent answers that name KnowledgeOwl

All prompts

Products & features

What KnowledgeOwl sells

KnowledgeOwl knowledge base

Cloud platform for writing, organizing, securing and publishing internal and external knowledge bases, with a WYSIWYG editor, themes and reader groups.

Owl Analytics

Reporting on how readers search and use articles, and on author activity, to find content gaps.

AI chatbot

Built-in chatbot that answers only from the knowledge base content, cites sources, and says when it does not know.

Strengths engines cite

  • offers trials or demos
  • recommended as a starting option

Target market & buyers

Software companies and organizations in utilities, healthcare, education, IT services, manufacturing, credit unions and insurance.

Notable customers include Userlane, AdvancedMD, Monetate.

IndustryPrimary use case
Utility companiesOne searchable place for call center agents and customers to find answers on tariffs, smart meters and regulatory requirements.
Call centersFast, typo-tolerant search that agents can use mid-call, plus version control and approval workflows for compliance content.
Credit unionsFrontline staff use the AI chatbot, which answers only from approved knowledge base content.

Funding & recent developments

Funding

Latest known roundTotal raised
Bootstrapped—

Recent developments

  1. May 2026CompanyReferral program pays $500

    The blog announces a referral program that pays $500.

  2. Apr 2026ProductAI style-guide feature released

    The public roadmap shows an AI style-guide feature released in April 2026.

  3. Mar 2026CompanyRainforest Trust named 2026 environmental giving recipient

    KnowledgeOwl named Rainforest Trust as its 2026 environmental giving recipient under its 1% for the Planet membership.

  4. Mar 2026CompanyASP Best Support Websites competition

    The blog notes that customers can enter the ASP Best Support Websites competition.

  5. Nov 2025CompanyMarks ten years in business

    A press release marks ten years in business and describes KnowledgeOwl as a bootstrapped SaaS company.

Competitive landscape

How KnowledgeOwl compares with its top three alternatives

All alternatives

KnowledgeOwl most often appears alongside Atlassian Confluence, Tettra, Notion in AI answers.

BrandVisibilityShare of voicevs last weekStarting price
KnowledgeOwl4.3%1.2%New$100 / seat / mo
Atlassian Confluence53.4%10.9%NewPricing not available
Tettra7.2%1.9%New$8 / seat / mo
Notion57.4%10.9%NewFree plan
Guru29.9%8%NewContact sales

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 29% · Neutral 71% · Mixed 0% of 7 engine answers that mention KnowledgeOwl

Praised for

  • offers trials or demos
  • recommended as a starting option

Criticised for

    Pricing

    Per seat pricing

    Full pricing
    Basic$100month
    Pro$250month
    Business$500month
    Enterprise$1,250month

    Cite as: SlateIndex, “KnowledgeOwl AI visibility profile”, https://slateindex.ai/brand/knowledgeowl, data of Nov 3, 2026. Licence: CC BY 4.0.