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SlateIndex

Podium

The AI Operating System with integrated AI employees that grow revenue without adding headcount

Live Chat & AI SupportLehi, Utah1,001–5,000 employeesFounded 2014

#37 of 44 in Live Chat & AI Support100,000 customers (per podium.com)

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Visibility score
0.3%
up+0.3% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

  • Podium ranks #37 of 44 in Live Chat & AI Support with an AI visibility score of 0.3 (SlateIndex, Nov 3, 2026).
  • Podium's visibility rose 0.3 points since the previous weekly run.
  • Podium is most visible on Google AI Mode (0.9) and least on Perplexity (0).
  • AI engines name Podium in 1 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.

About

Company details for Podium

Podium is a platform for local businesses that combines an AI Employee with review collection, text messaging, phone calls, payments and a unified inbox. The AI Employee responds to new leads around the clock, qualifies them, books appointments and sends confirmations and reminders. Podium also offers website chat, text marketing and automations. It ranks #37 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 0.3 in the latest weekly run.

Founded in 2014 and headquartered in Lehi, Utah, the company employs 1,001–5,000 people. Its differentiator: an AI Employee that manages the full customer journey from first inquiry to booking and beyond.

Company size
1,001–5,000 employees
Headquarters
Lehi, Utah
Founded
2014
Company type
Private, venture-backed
Funding
Series D
Customers
100,000 · per podium.com/pricing
Integrations
200+ native
Compliance
ISO 27k-qualified
Support
Phone & Chat Support, Step-by-Step Onboarding, Resource Center, Customer Success managers
Facebook · facebook.com/Podium/Instagram · instagram.com/podium/LinkedIn · linkedin.com/company/podiumX · x.com/PodiumHQ

Read from linkedin.com, g2.com, facebook.com, podium.com, trust.podium.com, forgeglobal.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score
0.3%
across Live Chat & AI Support answers, weighted by position
ChatGPT0%
AI Mode0.9%
Perplexity0%
Change
up+0.3%
vs last week’s run
Category rank
#37 of 44
in Live Chat & AI Support
Mentions
1
in this week’s run
Share of voice
0.3%
of AI mentions in Live Chat & AI Support

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now0.3%
30-day changeup+0.3pp
High · low0.3% · 0%
Rank#38 → #37
0%25%50%75%100%Nov 2Nov 3Podium 0%

Podium gained 0.3 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.

Media

Website and product screenshots for Podium

All media
Home page
Pricing page

AI mentions & citations

Recent answers that name Podium

All prompts

Official website of the top live chat tool vendors

Podium – Conversation-driven webchat turning site traffic into text message interactions.

Google AI Mode · run of Nov 3

Products & features

What Podium sells

AI Employee

A 24/7 AI assistant that responds to leads, qualifies them, books appointments, sends confirmations and reminders, and re-engages past customers.

Reviews

Collects customer reviews via text and posts them to Google, Facebook and other review sites.

Phones

Lets businesses make and accept calls from their dashboard on any device, with notes.

Lead Consolidation

Connects all lead channels into a single inbox so incoming leads can be answered instantly.

Website Chat

Captures leads from the website and converts them via text using AI.

Inbox

Manages texts, calls, emails and social media conversations in one place.

Payments

Podium Payments for getting paid from anywhere.

Text Marketing

Generates and sends text marketing campaigns, using AI, to drive new and repeat business.

Automations

Automated tasks that can connect to 200+ integrations.

Target market & buyers

Local businesses

Notable customers include Madera Toyota, Central Maine Motors, Fette Ford, Arctic Air, Warner Super Service, Top Mechanical Service Inc., Air Design, Results Medical Aesthetics.

IndustryPrimary use case
AutomotiveResponding to leads, booking service and sales appointments, and confirming them.
Home ServicesCapturing and booking jobs, with automatic confirmations and reminders.
Aesthetics & WellnessBooking appointments after hours and re-engaging past clients.
RetailFollowing up on leads and turning existing customers into repeat business.

Funding & recent developments

Funding

RoundYearAmount
Seed Plus2015$3M
Series A2017$33M
Series B2018—
Series C2020$125M
Series D2021$201M
Latest known roundTotal raised
Series D—

Recent developments

    Competitive landscape

    How Podium compares with its top three alternatives

    All alternatives

    Podium most often appears alongside HubSpot, Freshworks, Zendesk in AI answers.

    vsPodium vs HubSpot0.3% vs 73.1% visibility · HubSpot leadsFull comparison vsPodium vs Freshworks0.3% vs 61.5% visibility · Freshworks leadsFull comparison vsPodium vs Zendesk0.3% vs 49.3% visibility · Zendesk leadsFull comparison
    BrandVisibilityShare of voicevs last weekStarting price
    Podium0.3%0.3%up+0.3%Pricing not available
    HubSpot73.1%13.1%NewFree plan
    Freshworks61.5%12.9%up+1.7%Pricing not available
    Zendesk49.3%11.2%up+0.3%$19 / seat / mo
    Intercom46.2%10.1%up+2%$29 / seat / mo

    Cite as: SlateIndex, “Podium AI visibility profile”, https://slateindex.ai/brand/podium, data of Nov 3, 2026. Licence: CC BY 4.0.