AttioThe CRM for agentic revenue.
vs
ZendeskAI-powered customer service platform
Comparison · CRM · weekly run Nov 3
Attio vs Zendesk
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Attio is the stronger AI pick in CRM: it has a visibility score of 8.9 versus 7.1 for Zendesk, and ranks ahead in 50% of the answers that name both.
Choose Attio if…
- You want the brand AI engines rank higher (8.9 vs 7.1)
- You want a free plan to start
- AI answers describe it more positively (64% vs 34% positive)
- Flexible, database-like data model
Choose Zendesk if…
- You want a lower entry price ($19 vs $44)
- You need SOC 2 Type II or ISO 27001:2022 or ISO 27018:2019 or ISO 27701:2019 or ISO 27017:2015 or ISO 42001:2023 or FedRAMP LI-SaaS or Cyber Essentials Plus coverage
- You prefer a larger, established vendor (5,000+ employees)
- Industry leader in omnichannel customer support
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Attio | Zendesk |
|---|---|---|
| Visibility score | 8.9% | 7.1% |
| Change vs last week | no change0% | down−0.2% |
| Rank in CRM | #8 | #11 |
| Share of voice | 2.8% | 2.8% |
| Mentions this run | 13 | 13 |
| Positive in AI answers | 64% | 34% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Attio 0pp · Zendesk −0.20000000000000018pp over 1 weekly runs.
Engine by engine
Attio leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
AttioZendesk
Head to head in AI answers
2 engine answers name both brands
1Attio ranked higher
1Zendesk ranked higher
| Prompt | Engine | Attio | Zendesk |
|---|---|---|---|
| Alternatives to the most popular CRM | ChatGPT | #8 | #10 |
| Which CRM tools offer annual discounts? | Perplexity | #17 | #15 |
Features, pricing & fit
| Dimension | Attio | Zendesk |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $44 per seat / mo | $19 per seat / mo |
| Free plan | Yes | No |
| Deployment | Cloud | Cloud (SaaS) |
| Integrations | — | 1800+ |
| Compliance | — | SOC 2 Type II, ISO 27001:2022, ISO 27018:2019, ISO 27701:2019, ISO 27017:2015, ISO 42001:2023, FedRAMP LI-SaaS, Cyber Essentials Plus |
| Support | Help center, Chat and email, Priority support, Migration service | Help Center, Community, Partners |
| Founded | 2019 | 2007 |
| Headquarters | London, United Kingdom | San Francisco, California, United States |
| Employees | 201–500 | 5,000+ |
| Funding | Series B · $116M raised | Take-private (Hellman & Friedman, Permira) |
| Best for | Startups and fast-growing revenue teams that want a flexible, AI-driven CRM | Support teams from startups to enterprises that need omnichannel ticketing with AI automation |
Plans side by side
Attio
Free$0user/month
Plus$44user/month, billed monthly ($35 billed annually)
Pro$99user/month, billed monthly ($79 billed annually)
EnterpriseCustomcustom quote, billed annually
Zendesk
Support Team$19agent/month paid yearly
Suite Team$55agent/month paid yearly
Suite Professional$115agent/month paid yearly
Suite Enterprise + CopilotCustomcontact sales
Pros and cons
Themes from the AI answers that mention each brand
Attio
- Flexible, database-like data model
- Modern interface and CRM experience
- AI-focused, AI-native CRM
- Suited to startups and product-led growth
- Reduces manual CRM data entry
Zendesk
- Industry leader in omnichannel customer support
- Scalable platform for large enterprise teams
- Mature ticketing operations and SLA management
- Extensive marketplace and broad integrations
- Free trial available for 14 days
- Heavy, slow deployment compared with lighter tools
- High per-agent costs
- AI add-ons billed separately on top of base fee
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Attio vs Zendesk”, https://slateindex.ai/compare/attio-vs-zendesk, data of Nov 3, 2026. Licence: CC BY 4.0.