AuthentikOpen source, self-hosted identity provider for unified authentication.

JumpCloudIntelligent, Secure IT

Comparison · Identity & Access Management · weekly run Nov 3

Authentik vs JumpCloud

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

JumpCloud is the stronger AI pick in Identity & Access Management: it has a visibility score of 25.8 versus 2.7 for Authentik, and ranks ahead in 100% of the answers that name both.

Choose Authentik if…

You want a free plan to start
AI answers describe it more positively (67% vs 58% positive)
You need OpenID Certified coverage
fully open-source, self-hosted IAM platform

Choose JumpCloud if…

You want the brand AI engines rank higher (25.8 vs 2.7)
You need SOC 2 Type 2 or ISO 27001 coverage
You prefer a larger, established vendor (501–1,000 employees)
unified identity, access, and device management

AI visibility side by side

Latest weekly run · Nov 3

Metric	Authentik	JumpCloud
Visibility score	2.7%	25.8%
Change vs last week	up+1.7%	down−0.7%
Rank in Identity & Access Management	#24	#3
Share of voice	0.6%	6.7%
Mentions this run	2	21
Positive in AI answers	67%	58%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Authentik +1.0000000000000002pp · JumpCloud −2.5pp over 1 weekly runs.

Engine by engine

JumpCloud leads on 3 of 3 engines

ChatGPT

7.7%

37.3%

AI Mode

3.7%

25.4%

Perplexity

1.7%

26.3%

AuthentikJumpCloud

Head to head in AI answers

2 engine answers name both brands

0Authentik ranked higher

2JumpCloud ranked higher

Prompt	Engine	Authentik	JumpCloud
Most affordable identity and access management platform that is still reliable	ChatGPT	#3	#1
Is there a free identity and access management platform for small teams?	Perplexity	#5	#1

Features, pricing & fit

Dimension	Authentik	JumpCloud
Pricing model	Per seat	Per seat
Entry price	Free; paid from $5 per seat / mo	$9 per seat / mo
Free plan	Yes	No · 30-day trial
Deployment	Self-hosted (Kubernetes, Terraform, Docker Compose, AWS CloudFormation); no hosted version offered	Cloud (SaaS)
Compliance	OpenID Certified	SOC 2 Type 2, ISO 27001
Support	Community Discord, GitHub community support, Ticket-based support (Enterprise over $1k), Dedicated support with SLAs (Enterprise Plus)	Standard support, Premium 24×7 support, Help Center, JumpCloud University
Founded	2018	2012
Headquarters	—	Louisville, Colorado, United States
Employees	1–10	501–1,000
Funding	Later-stage VC · $2M raised	Series F · $400M raised
Best for	Organizations that want to self-host their identity provider and keep control of their identity data, from homelabs to enterprises with thousands of users.	IT teams, from startups to enterprises and MSPs, that manage mixed-OS device fleets and want identity and device management in one platform.