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SlateIndex
Bigin by ZohoPipeline-centric CRM for small businesses
vs
CloseThe CRM that does the work
Comparison · CRM · weekly run Nov 3

Bigin by Zoho vs Close

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Close is the stronger AI pick in CRM: it has a visibility score of 7.3 versus 6 for Bigin by Zoho, and ranks ahead in 0% of the answers that name both.

Choose Bigin by Zoho if…

  • AI answers describe it more positively (100% vs 52% positive)
  • You need ISO 27001 or SOC 2 or HIPAA coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Best value for small businesses

Choose Close if…

  • You want the brand AI engines rank higher (7.3 vs 6)
  • You need SOC 2 Type II or CCPA coverage
  • Best for high-velocity and outbound sales teams
  • Straightforward, predictable per-seat pricing

AI visibility side by side

Latest weekly run · Nov 3

Metric Bigin by Zoho Close
Visibility score6%7.3%
Change vs last weekdown−2.7%down−1%
Rank in CRM#13#10
Share of voice1.6%2.3%
Mentions this run811
Positive in AI answers100%52%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Bigin by Zoho 6%

Bigin by Zoho +1.2999999999999998pp · Close −0.8999999999999995pp over 1 weekly runs.

Engine by engine

Close leads on 2 of 3 engines

ChatGPT
2.9%
8.5%
AI Mode
1.7%
4.1%
Perplexity
13.5%
9.3%
Bigin by ZohoClose

Head to head in AI answers

1 engine answers name both brands

1Bigin by Zoho ranked higher
0Close ranked higher
PromptEngineBigin by ZohoClose
What are the best CRM tools in 2026? Perplexity#7#9

Features, pricing & fit

DimensionBigin by ZohoClose
Pricing model—Per seat
Entry price—$19 per seat / mo
Free plan—No · 14-day trial
DeploymentCloudCloud (SaaS)
Integrations—100+
ComplianceISO 27001, GDPR, SOC 2, HIPAASOC 2 Type II, GDPR, CCPA
Support—Knowledge base, Email support
Founded20202013
HeadquartersChennai, IndiaAustin, Texas, United States
Employees5,000+51–200
Funding—Angel
Best forSmall businesses that need a simple, affordable pipeline CRMFounders, small businesses and sales teams that sell through calls, email and SMS

Plans side by side

Bigin by Zoho

Pricing not available.

Close

Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Close pricing

Pros and cons

Themes from the AI answers that mention each brand

Bigin by Zoho

  • Best value for small businesses
  • Good balance of affordability and reliability
  • High ratings and review volume
  • Low cost and customizable workflows
  • Affordable, reliable and easy to use

    Close

    • Best for high-velocity and outbound sales teams
    • Straightforward, predictable per-seat pricing
    • All-in-one calling, SMS, and email cadences
    • Strong customer satisfaction in recent reviews
    • Frequently included in CRM shortlists

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “Bigin by Zoho vs Close”, https://slateindex.ai/compare/bigin-by-zoho-vs-close, data of Nov 3, 2026. Licence: CC BY 4.0.