Bigin by ZohoPipeline-centric CRM for small businesses
vs
EngageBayAll-in-one marketing, sales and support CRM for small businesses
Comparison · CRM · weekly run Nov 3
Bigin by Zoho vs EngageBay
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Bigin by Zoho is the stronger AI pick in CRM: it has a visibility score of 6 versus 1.4 for EngageBay.
Choose Bigin by Zoho if…
- You want the brand AI engines rank higher (6 vs 1.4)
- AI answers describe it more positively (100% vs 29% positive)
- You need ISO 27001 or SOC 2 or HIPAA coverage
- You prefer a larger, established vendor (5,000+ employees)
Choose EngageBay if…
- Extreme affordability
- Transparent packaging
- All-in-one CRM with forms, lead scoring, and visual workflows
- Free plan supporting up to 15 users
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bigin by Zoho | EngageBay |
|---|---|---|
| Visibility score | 6% | 1.4% |
| Change vs last week | down−2.7% | down−0.4% |
| Rank in CRM | #13 | #26 |
| Share of voice | 1.6% | 0.5% |
| Mentions this run | 8 | 2 |
| Positive in AI answers | 100% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bigin by Zoho +1.2999999999999998pp · EngageBay −0.5pp over 1 weekly runs.
Engine by engine
Bigin by Zoho leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Bigin by ZohoEngageBay
Head to head in AI answers
0 engine answers name both brands
0Bigin by Zoho ranked higher
0EngageBay ranked higher
Features, pricing & fit
| Dimension | Bigin by Zoho | EngageBay |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $14.99 per seat / mo |
| Free plan | — | Yes |
| Deployment | Cloud | Cloud (SaaS) |
| Integrations | — | 250+ |
| Compliance | ISO 27001, GDPR, SOC 2, HIPAA | GDPR |
| Support | — | Live chat, Email, Free onboarding sessions, Video tutorials |
| Founded | 2020 | 2018 |
| Headquarters | Chennai, India | Wilmington, Delaware, United States |
| Employees | 5,000+ | 51–200 |
| Funding | — | Bootstrapped |
| Best for | Small businesses that need a simple, affordable pipeline CRM | Small businesses and startups that want marketing, sales and support in one low-cost tool |
Plans side by side
Bigin by Zoho
Pricing not available.
EngageBay
Free$0user/month
Basic$14.99user/month
Growth$64.99user/month
Pro$119.99user/month
Pros and cons
Themes from the AI answers that mention each brand
Bigin by Zoho
- Best value for small businesses
- Good balance of affordability and reliability
- High ratings and review volume
- Low cost and customizable workflows
- Affordable, reliable and easy to use
EngageBay
- Extreme affordability
- Transparent packaging
- All-in-one CRM with forms, lead scoring, and visual workflows
- Free plan supporting up to 15 users
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bigin by Zoho vs EngageBay”, https://slateindex.ai/compare/bigin-by-zoho-vs-engagebay, data of Nov 3, 2026. Licence: CC BY 4.0.