Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
JustCallAI-powered phone and SMS platform for sales and support teams
Comparison · Contact Center · weekly run Nov 3
Bitrix24 vs JustCall
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JustCall is the stronger AI pick in Contact Center: it has a visibility score of 5.3 versus 0.9 for Bitrix24.
Choose Bitrix24 if…
- You want a free plan to start
- You need more native integrations (850+ vs 100+)
- You prefer a larger, established vendor (501–1,000 employees)
- Flat tiers pricing suits your budget better than per seat
Choose JustCall if…
- You want the brand AI engines rank higher (5.3 vs 0.9)
- AI answers describe it more positively (75% vs 25% positive)
- You need SOC 2 Type 2 or ISO 27001:2022 coverage
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | JustCall |
|---|---|---|
| Visibility score | 0.9% | 5.3% |
| Change vs last week | down−1.4% | up+0.9% |
| Rank in Contact Center | #36 | #22 |
| Share of voice | 0.2% | 1.4% |
| Mentions this run | 1 | 9 |
| Positive in AI answers | 25% | 75% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.4pp · JustCall +0.8999999999999995pp over 1 weekly runs.
Engine by engine
JustCall leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24JustCall
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0JustCall ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | JustCall |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | $29 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud |
| Integrations | 850+ | 100+ |
| Compliance | — | SOC 2 Type 2, ISO 27001:2022 |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Dedicated phone support line on Business and SalesPro plans, Dedicated success manager and personalized onboarding on SalesPro, Help Center knowledge base |
| Founded | 2012 | 2016 |
| Headquarters | Alexandria, Virginia, United States | Palo Alto, California |
| Employees | 501–1,000 | 201–500 |
| Funding | Other Investors (Zendesk Ventures) | Series B · $59M raised |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Sales and support teams that want phone, SMS and AI calling in one platform without adding headcount |
Plans side by side
JustCall
Team$29per user/month, billed annually (minimum 2 licenses)
Pro$49per user/month, billed annually (minimum 2 licenses)
Pro Plus$89per user/month, billed annually (minimum 2 licenses)
BusinessCustomper user/month, billed annually (minimum 10 licenses)
SalesProCustomper user/month, billed annually (minimum 2 licenses)
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
JustCall
- Top pick for CRM-connected sales and support
- Free 14-day trial without credit card
- Flexible, lightweight integration
- Favored by fast-moving sales and support teams
- Centralizes business phone, SMS, and AI call coaching
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs JustCall”, https://slateindex.ai/compare/bitrix24-vs-justcall, data of Nov 3, 2026. Licence: CC BY 4.0.