BotpressThe enterprise-grade AI agent platform for customer support
vs
JivoChatLive chat software that turns website visitors into customers
Comparison · Live Chat & AI Support · weekly run Nov 3
Botpress vs JivoChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0.9 for Botpress.
Choose Botpress if…
- AI answers describe it more positively (64% vs 0% positive)
- You need SOC 2 or GDPR coverage
- Flat tiers pricing suits your budget better than per seat
- highly customizable and autonomous AI bots
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 0.9)
- You want a lower entry price ($28 vs $150)
- Per seat pricing suits your budget better than flat tiers
- Clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | JivoChat |
|---|---|---|
| Visibility score | 0.9% | 2.9% |
| Change vs last week | New | up+0.7% |
| Rank in Live Chat & AI Support | #32 | #18 |
| Share of voice | 0.4% | 0.9% |
| Mentions this run | 2 | 5 |
| Positive in AI answers | 64% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress +0.9pp · JivoChat +0.6999999999999997pp over 1 weekly runs.
Engine by engine
JivoChat leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressJivoChat
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0JivoChat ranked higher
Features, pricing & fit
| Dimension | Botpress | JivoChat |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $150 / mo | Free; paid from $28 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | Hosted on AWS | Website widget with desktop, mobile and browser apps |
| Integrations | — | 50+ |
| Compliance | SOC 2, GDPR | — |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | — |
| Founded | 2017 | 2012 |
| Headquarters | Montreal, Quebec, Canada | Vitória, Espírito Santo, Brazil |
| Employees | 51–200 | 51–200 |
| Funding | Series B | — |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
JivoChat
- Clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Botpress vs JivoChat”, https://slateindex.ai/compare/botpress-vs-jivochat, data of Nov 3, 2026. Licence: CC BY 4.0.