JivoChat
Live chat software that turns website visitors into customers
#18 of 44 in Live Chat & AI Support200,000 customers (per jivochat.com)0% positive in AI answers
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- JivoChat ranks #18 of 44 in Live Chat & AI Support with an AI visibility score of 2.9 (SlateIndex, Nov 3, 2026).
- JivoChat's visibility rose 0.7 points since the previous weekly run.
- JivoChat is most visible on Perplexity (8.7) and least on Google AI Mode (0).
- AI engines name JivoChat in 5 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.
- jivochat.com is the source AI engines cite most in answers about JivoChat, with 6 citations.
About
Company details for JivoChat
JivoChat is a live chat and omnichannel messaging platform for websites. It brings website chat, WhatsApp, Instagram, Facebook, Telegram, email and phone calls into one shared workspace for customer service and sales teams. Its AI Agent answers standard requests automatically, and the vendor offers a free plan for up to five agents. It ranks #18 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 2.9 in the latest weekly run.
Founded in 2012 and headquartered in Vitória, Espírito Santo, Brazil, the company employs 51–200 people. Its differentiator: a free plan that covers up to five agents with website chat and social channels in one inbox.
- Website
- jivochat.com
- Categories
- Live Chat & AI Support
- Company size
- 51–200 employees
- Headquarters
- Vitória, Espírito Santo, Brazil
- Founded
- 2012
- Company type
- Division of Sberbank
- Customers
- 200,000 · per jivochat.com
- Pricing
- Free; paid from $28 per seat / mo · per seat
- Free trial
- Free plan available
- Deployment
- Website widget with desktop, mobile and browser apps
- Platforms
- Windows, macOS, Linux
- Integrations
- 50+ native
- Languages
- 25 supported
Read from linkedin.com, jivochat.com, capterra.com, facebook.com, pitchbook.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
JivoChat gained 0.7 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.
Media
Website and product screenshots for JivoChat
AI mentions & citations
Recent answers that name JivoChat
Which Live Chat & AI Support tools offer annual discounts?
The clearest explicitly advertised discounts are from Provide Support, JivoChat, Smartsupp, LiveChat, Social Intents, WotNot, Zendesk, REVE Chat, and Chatra.
Official website of the top live chat tool vendors
Products & features
What JivoChat sells
JivoChat Live Chat
Live chat widget for websites with visitor monitoring, pre-chat buttons and file sharing.
JivoChat Omnichannel Inbox
Single workspace for website chat, WhatsApp, Instagram, Facebook, Telegram and email messages.
AI Agent
Automated answers to frequently asked questions that hands complex requests to live operators.
AI Assistant
Integrated OpenAI-based tool that helps support staff write replies.
Jivo Marketing
Marketing tools for proactive chats, campaigns and lead sources.
Telephony Plus
Phone number connection with call management and voice quality monitoring, including IVR.
Videocalls
Video calls held inside the chat window.
Strengths engines cite
- Clearly advertised discounts
Target market & buyers
Online business owners and their customer service and sales teams
Competitive landscape
How JivoChat compares with its top three alternatives
JivoChat most often appears alongside HubSpot, Zendesk, Intercom in AI answers.
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 0% · Neutral 100% · Mixed 0% of 4 engine answers that mention JivoChat
Praised for
- Clearly advertised discounts
Criticised for
Pricing
Per seat pricing with a free plan
Cite as: SlateIndex, “JivoChat AI visibility profile”, https://slateindex.ai/brand/jivochat, data of Nov 3, 2026. Licence: CC BY 4.0.