HubSpot vs JivoChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
HubSpot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 33.1 versus 2.9 for JivoChat, and ranks ahead in 75% of the answers that name both.
Choose HubSpot if…
- You want the brand AI engines rank higher (33.1 vs 2.9)
- You want a lower entry price ($7 vs $28)
- You need more native integrations (2000+ vs 50+)
- AI answers describe it more positively (35% vs 0% positive)
Choose JivoChat if…
- Clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | HubSpot | JivoChat |
|---|---|---|
| Visibility score | 33.1% | 2.9% |
| Change vs last week | down−3.8% | up+0.7% |
| Rank in Live Chat & AI Support | #4 | #18 |
| Share of voice | 9.5% | 0.9% |
| Mentions this run | 45 | 5 |
| Positive in AI answers | 35% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
HubSpot −3.8999999999999986pp · JivoChat +0.6999999999999997pp over 1 weekly runs.
Engine by engine
HubSpot leads on 3 of 3 engines
Head to head in AI answers
4 engine answers name both brands
| Prompt | Engine | HubSpot | JivoChat |
|---|---|---|---|
| What is a live chat tool and when does a company need one? | Perplexity | #2 | #3 |
| Best live chat tool with AI features | Perplexity | #11 | #9 |
| Official website of the top live chat tool vendors | Perplexity | #7 | #10 |
| Who makes the most used live chat tool? | Perplexity | #4 | #5 |
Features, pricing & fit
| Dimension | HubSpot | JivoChat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $7 per seat / mo | Free; paid from $28 per seat / mo |
| Free plan | Yes | Yes |
| Onboarding fee | $3,000 | — |
| Deployment | Cloud | Website widget with desktop, mobile and browser apps |
| Integrations | 2000+ | 50+ |
| Compliance | SOC 2 Type II, SOC 3 | — |
| Support | Phone | — |
| Founded | 2006 | 2012 |
| Headquarters | Cambridge, Massachusetts, United States | Vitória, Espírito Santo, Brazil |
| Employees | 5,000+ | 51–200 |
| Funding | Corporate round | — |
| Best for | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price |
Plans side by side
HubSpot
JivoChat
Pros and cons
Themes from the AI answers that mention each brand
HubSpot
- intuitive, user-friendly interface
- generous free tier
- all-in-one CRM and marketing platform
- tight CRM integration for live chat and service
- good fit for startups and small businesses
- higher-tier costs and onboarding fees
- higher month-to-month pricing than annual plans
JivoChat
- Clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “HubSpot vs JivoChat”, https://slateindex.ai/compare/hubspot-vs-jivochat, data of Nov 3, 2026. Licence: CC BY 4.0.