BotpressThe enterprise-grade AI agent platform for customer support
vs
Yellow.aiAI Agents for CX and EX Automation
Comparison · Live Chat & AI Support · weekly run Nov 3
Botpress vs Yellow.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Botpress is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.3 for Yellow.ai.
Choose Botpress if…
- You want the brand AI engines rank higher (0.9 vs 0.3)
- AI answers describe it more positively (64% vs 0% positive)
- You need SOC 2 or GDPR coverage
- Flat tiers pricing suits your budget better than usage-based
Choose Yellow.ai if…
- You need ISO/IEC 27001:2022 or ISO/IEC 27701:2019 or SOC 2 Type II or HIPAA or PCI-DSS v4.0.1 or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Usage-based pricing suits your budget better than flat tiers
- Strong for large-scale conversational AI and contact-center automation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Botpress | Yellow.ai |
|---|---|---|
| Visibility score | 0.9% | 0.3% |
| Change vs last week | New | down−1.5% |
| Rank in Live Chat & AI Support | #32 | #40 |
| Share of voice | 0.4% | 0.2% |
| Mentions this run | 2 | 1 |
| Positive in AI answers | 64% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Botpress +0.9pp · Yellow.ai −1.5pp over 1 weekly runs.
Engine by engine
Botpress leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
BotpressYellow.ai
Head to head in AI answers
0 engine answers name both brands
0Botpress ranked higher
0Yellow.ai ranked higher
Features, pricing & fit
| Dimension | Botpress | Yellow.ai |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Free; paid from $150 / mo | Contact sales |
| Free plan | Yes | Yes |
| Deployment | Hosted on AWS | — |
| Integrations | — | 150+ |
| Compliance | SOC 2, GDPR | ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II, HIPAA, PCI-DSS v4.0.1, CCPA |
| Support | Community support via Discord, Technical support via live chat on the Plus plan, Dedicated support on the Enterprise plan | — |
| Founded | 2017 | 2016 |
| Headquarters | Montreal, Quebec, Canada | San Mateo, California, USA |
| Employees | 51–200 | 1,001–5,000 |
| Funding | Series B | Incubator/accelerator (Plug and Play Japan) · $102M raised |
| Best for | Support teams whose tickets need judgment and actions across several systems, not only scripted answers | Large enterprises in banking, healthcare, retail, utilities and travel that want to automate customer and employee service |
Plans side by side
Botpress
Free$0month
Plus$150month, billed annually
Team$750month, billed annually
EnterpriseCustomcustom pricing
Pros and cons
Themes from the AI answers that mention each brand
Botpress
- highly customizable and autonomous AI bots
- robust free tier and open-source foundation
- visual flow control for building chatbots
- multimodal conversational agents
Yellow.ai
- Strong for large-scale conversational AI and contact-center automation
- Deep multilingual support for global enterprises
- Well suited to global enterprise automation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Botpress vs Yellow.ai”, https://slateindex.ai/compare/botpress-vs-yellow-ai, data of Nov 3, 2026. Licence: CC BY 4.0.