ChaportA better way to talk to your customers
vs
ChatwootAI-powered, open-source customer support platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chaport vs Chatwoot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Chatwoot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.4 versus 0 for Chaport.
Choose Chaport if…
- Flat tiers pricing suits your budget better than per seat
Choose Chatwoot if…
- You want the brand AI engines rank higher (2.4 vs 0)
- You want a lower entry price ($19 vs $29)
- AI answers describe it more positively (22% vs 0% positive)
- You need SOC 2 Type II or GDPR coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chaport | Chatwoot |
|---|---|---|
| Visibility score | 0% | 2.4% |
| Change vs last week | down−0.6% | up+0.5% |
| Rank in Live Chat & AI Support | #41 | #19 |
| Share of voice | 0% | 1% |
| Mentions this run | 0 | 5 |
| Positive in AI answers | 0% | 22% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chaport −0.6pp · Chatwoot +0.5pp over 1 weekly runs.
Engine by engine
Chatwoot leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChaportChatwoot
Head to head in AI answers
0 engine answers name both brands
0Chaport ranked higher
0Chatwoot ranked higher
Features, pricing & fit
| Dimension | Chaport | Chatwoot |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $29 / mo | Free; paid from $19 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | SaaS | Self-hosted or Chatwoot Cloud |
| Integrations | 4000+ | — |
| Compliance | — | SOC 2 Type II, GDPR |
| Support | — | Live chat on the website, Email hello@chatwoot.com |
| Founded | 2014 | 2020 |
| Headquarters | Alhambra, California, United States | San Francisco, California, United States |
| Employees | 11–50 | 11–50 |
| Funding | Bootstrapped | Seed · $2M raised |
| Best for | Startups and SMBs that want simple live chat with messaging channels in one place | Support teams that want one inbox for chat, email and messaging, with the option to self-host. |
Plans side by side
Chaport
Free$0month, 2 operators included
Pro$29month billed annually ($39 monthly), 4 operators included
Unlimited$99month billed annually ($129 monthly), unlimited operators
Chatwoot
Hacker$0agent/month
Startups$19agent/month
Business$39agent/month
Enterprise$99agent/month
Pros and cons
Themes from the AI answers that mention each brand
Chaport
Profile in progress.
Chatwoot
- Free self-hosted option
- Best open-source option
- Robust free plan with basic chat widgets
- Hosted free tier has usage limits
- Free plan limits agents, chat history, and advanced automations
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chaport vs Chatwoot”, https://slateindex.ai/compare/chaport-vs-chatwoot, data of Nov 3, 2026. Licence: CC BY 4.0.