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SlateIndex
ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
tawk.toOne free inbox for all your customer channels.
Comparison · Live Chat & AI Support · weekly run Nov 3

Chatway vs tawk.to

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

tawk.to is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 27.6 versus 0 for Chatway.

Choose Chatway if…

  • AI answers describe it more positively (100% vs 70% positive)
  • Per seat pricing suits your budget better than flat tiers
  • High satisfaction for smaller, niche, or simpler widget deployments

Choose tawk.to if…

  • You want the brand AI engines rank higher (27.6 vs 0)
  • You need EU-U.S. Data Privacy Framework or UK Extension to the EU-U.S. DPF or Swiss-U.S. Data Privacy Framework or ICO (UK) registration or GDPR compliance coverage
  • You prefer a larger, established vendor (201–500 employees)
  • Flat tiers pricing suits your budget better than per seat

AI visibility side by side

Latest weekly run · Nov 3

Metric Chatway tawk.to
Visibility score0%27.6%
Change vs last weekdown−2.1%down−4.3%
Rank in Live Chat & AI Support#42#6
Share of voice0%7.1%
Mentions this run034
Positive in AI answers100%70%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Chatway 0%

Chatway −2.1pp · tawk.to −4.299999999999997pp over 1 weekly runs.

Engine by engine

tawk.to leads on 3 of 3 engines

ChatGPT
0%
25.6%
AI Mode
0%
29.4%
Perplexity
0%
27.8%
Chatwaytawk.to

Head to head in AI answers

0 engine answers name both brands

0Chatway ranked higher
0tawk.to ranked higher

Features, pricing & fit

DimensionChatwaytawk.to
Pricing modelPer seatFlat tiers
Entry priceFree; paid from $31 per seat / moContact sales
Free planYesYes
Integrations—50+
Compliance—EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, Swiss-U.S. Data Privacy Framework, ICO (UK) registration, GDPR compliance
SupportHelp Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan24x7-365 live support, Help Center at help.tawk.to, Email support@tawk.to
Founded20202012
HeadquartersTel Aviv, IsraelLas Vegas, Nevada, US
Employees11–50201–500
Funding—Series B
Best forSmall businesses, ecommerce stores, SaaS companies and agenciesBusinesses of any size that want free live chat with unlimited team members and no per-seat fees.

Plans side by side

Chatway

Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Chatway pricing

tawk.to

Free$0forever
tawk.to pricing

Pros and cons

Themes from the AI answers that mention each brand

Chatway

  • High satisfaction for smaller, niche, or simpler widget deployments

    tawk.to

    • Completely free core live chat
    • Unlimited agents and chats on free tier
    • Widely used, high-volume live chat tool
    • Good value for budget-conscious small teams
    • Highly rated by users on review sites
    • Tawk.to branding on widget unless paid
    • Limited advanced automation and reporting on free plan

    Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

    Cite as: SlateIndex, “Chatway vs tawk.to”, https://slateindex.ai/compare/chatway-vs-tawk-to, data of Nov 3, 2026. Licence: CC BY 4.0.