CloseThe CRM that does the work
vs
HelplyThe complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action.
Comparison · Sales Engagement · weekly run Nov 3
Close vs Helply
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Close is the stronger AI pick in Sales Engagement: it has a visibility score of 2.8 versus 1.5 for Helply.
Choose Close if…
- You want the brand AI engines rank higher (2.8 vs 1.5)
- You want a lower entry price ($19 vs $49)
- You need more native integrations (100+ vs 60+)
- AI answers describe it more positively (52% vs 0% positive)
Choose Helply if…
- Usage-based pricing suits your budget better than per seat
- Budget-friendly alternative
- Native Salesforce integration
- Strong Forrester Leader evaluation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Close | Helply |
|---|---|---|
| Visibility score | 2.8% | 1.5% |
| Change vs last week | down−0.6% | down−1.9% |
| Rank in Sales Engagement | #26 | #34 |
| Share of voice | 1% | 0.7% |
| Mentions this run | 6 | 5 |
| Positive in AI answers | 52% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Close −0.5pp · Helply −2pp over 1 weekly runs.
Engine by engine
Close leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
CloseHelply
Head to head in AI answers
0 engine answers name both brands
0Close ranked higher
0Helply ranked higher
Features, pricing & fit
| Dimension | Close | Helply |
|---|---|---|
| Pricing model | Per seat | Usage-based |
| Entry price | $19 per seat / mo | $49 / mo |
| Free plan | No · 14-day trial | No · 14-day trial |
| Deployment | Cloud (SaaS) | Cloud |
| Integrations | 100+ | 60+ |
| Compliance | SOC 2 Type II, GDPR, CCPA | SOC 2 Type II, GDPR |
| Support | Knowledge base, Email support | — |
| Founded | 2013 | 2025 |
| Headquarters | Austin, Texas, United States | Newport, Rhode Island, United States |
| Employees | 51–200 | 11–50 |
| Funding | Angel | — |
| Best for | Founders, small businesses and sales teams that sell through calls, email and SMS | SaaS, ecommerce, marketplace and consumer app teams whose support volume is growing faster than their team. |
Plans side by side
Close
Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Helply
Credits$49month (500 credits block; larger blocks priced higher)
EnterpriseCustom
Pros and cons
Themes from the AI answers that mention each brand
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Helply
- Budget-friendly alternative
- Native Salesforce integration
- Strong Forrester Leader evaluation
- Strong adoption among enterprise account executives
- Recommended for Salesforce-centric teams
- No published pricing; custom quote required
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Close vs Helply”, https://slateindex.ai/compare/close-vs-helply, data of Nov 3, 2026. Licence: CC BY 4.0.