Close vs Microsoft Dynamics 365
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 7.3 for Close, and ranks ahead in 50% of the answers that name both.
Choose Close if…
- AI answers describe it more positively (52% vs 29% positive)
- You need SOC 2 Type II or GDPR or CCPA coverage
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
Choose Microsoft Dynamics 365 if…
- You want the brand AI engines rank higher (30.7 vs 7.3)
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 2 or SOC 3 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Deep integration with the Microsoft ecosystem
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Close | Microsoft Dynamics 365 |
|---|---|---|
| Visibility score | 7.3% | 30.7% |
| Change vs last week | down−1% | up+10.7% |
| Rank in CRM | #10 | #5 |
| Share of voice | 2.3% | 7.5% |
| Mentions this run | 11 | 35 |
| Positive in AI answers | 52% | 29% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Close −0.8999999999999995pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.
Engine by engine
Microsoft Dynamics 365 leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Close | Microsoft Dynamics 365 |
|---|---|---|---|
| What are the best CRM tools in 2026? | Perplexity | #9 | #8 |
| Top CRM options for B2B SaaS companies | Perplexity | #4 | #7 |
Features, pricing & fit
| Dimension | Close | Microsoft Dynamics 365 |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $19 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud (SaaS) | — |
| Integrations | 100+ | — |
| Compliance | SOC 2 Type II, GDPR, CCPA | ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3 |
| Support | Knowledge base, Email support | Technical support, Community, Documentation, Partner network |
| Founded | 2013 | — |
| Headquarters | Austin, Texas, United States | Redmond, Washington, USA |
| Employees | 51–200 | 5,000+ |
| Funding | Angel | — |
| Best for | Founders, small businesses and sales teams that sell through calls, email and SMS | Organizations already using Microsoft 365 that want CRM and ERP apps in one suite. |
Plans side by side
Close
Microsoft Dynamics 365
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Microsoft Dynamics 365
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
- Copilot AI integration for structured sales workflows
- Strong analytical dimensions functionality in Business Central
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Close vs Microsoft Dynamics 365”, https://slateindex.ai/compare/close-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.