Crazy Egg vs Umami

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Umami is the stronger AI pick in Web Analytics: it has a visibility score of 8.4 versus 2.5 for Crazy Egg, and ranks ahead in 100% of the answers that name both.

Choose Crazy Egg if…

You need GDPR or CCPA coverage
You prefer a larger, established vendor (11–50 employees)
Flat tiers pricing suits your budget better than usage-based

Choose Umami if…

You want the brand AI engines rank higher (8.4 vs 2.5)
You want a lower entry price ($20 vs $29)
AI answers describe it more positively (67% vs 0% positive)
Usage-based pricing suits your budget better than flat tiers

AI visibility side by side

Latest weekly run · Nov 2

Metric	Crazy Egg	Umami
Visibility score	2.5%	8.4%
Change vs last week	New	New
Rank in Web Analytics	#23	#11
Share of voice	0.9%	2.3%
Mentions this run	5	12
Positive in AI answers	0%	67%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Crazy Egg 0pp · Umami 0pp over 0 weekly runs.

Engine by engine

Umami leads on 3 of 3 engines

ChatGPT

0.9%

13.9%

AI Mode

4.1%

Perplexity

6.5%

7.2%

Crazy EggUmami

Head to head in AI answers

1 engine answers name both brands

0Crazy Egg ranked higher

1Umami ranked higher

Prompt	Engine	Crazy Egg	Umami
Official website of the top web analytics tool vendors	ChatGPT	#18	#14

Features, pricing & fit

Dimension	Crazy Egg	Umami
Pricing model	Flat tiers	Usage-based
Entry price	Free; paid from $29 / mo	Free; paid from $20 / mo
Free plan	Yes	Yes
Deployment	—	Self-hosted on your own infrastructure or as Umami Cloud, with US and EU regions
Compliance	GDPR, CCPA	—
Support	Priority support from marketing strategy team for agencies, Contact Sales	Community support, Email support, Email and chat support, Uptime SLA, onboarding assistance and designated support engineer on Enterprise
Founded	2006	2022
Headquarters	La Mirada, California, United States	San Francisco, CA, United States
Employees	11–50	1–10
Funding	Bootstrapped	Pre-seed · $2M raised
Best for	Website owners and marketing teams, including agencies, e-commerce, lead generation and education sites.	Developers, marketers, agencies, startups and teams that want privacy-first analytics without a cookie banner