CreatioAI CRM and workflow platform for people and AI agents
vs
Oracle CXOracle's cloud suite for sales, marketing, commerce and service
Comparison · CRM · weekly run Nov 3
Creatio vs Oracle CX
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Oracle CX is the stronger AI pick in CRM: it has a visibility score of 7.8 versus 7 for Creatio, and ranks ahead in 67% of the answers that name both.
Choose Creatio if…
- AI answers describe it more positively (45% vs 10% positive)
- You need ISO/IEC 27001 or SOC 2 Type II coverage
- low-code process automation
- workflow automation combined with CRM
Choose Oracle CX if…
- You want the brand AI engines rank higher (7.8 vs 7)
- You need ISO/IEC 42001 or CSA STAR Level 2 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Highlighted as a Leader for complex enterprise needs
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Creatio | Oracle CX |
|---|---|---|
| Visibility score | 7% | 7.8% |
| Change vs last week | down−1.5% | up+2.1% |
| Rank in CRM | #12 | #9 |
| Share of voice | 2.5% | 2.4% |
| Mentions this run | 12 | 12 |
| Positive in AI answers | 45% | 10% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Creatio −1.5pp · Oracle CX +3pp over 1 weekly runs.
Engine by engine
Oracle CX leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
CreatioOracle CX
Head to head in AI answers
3 engine answers name both brands
1Creatio ranked higher
2Oracle CX ranked higher
| Prompt | Engine | Creatio | Oracle CX |
|---|---|---|---|
| Which CRM vendors do analysts recommend? | ChatGPT | #6 | #4 |
| Which CRM vendors do analysts recommend? | AI Mode | #6 | #9 |
| Official website of the top CRM vendors | ChatGPT | #10 | #4 |
Features, pricing & fit
| Dimension | Creatio | Oracle CX |
|---|---|---|
| Deployment | Cloud | Cloud (subscription) |
| Compliance | ISO/IEC 27001, SOC 2 Type II | ISO/IEC 42001, CSA STAR Level 2 |
| Support | Support plans, Academy, Partner network | — |
| Founded | 2014 | — |
| Headquarters | Boston, Massachusetts, USA | Austin, Texas |
| Employees | 501–1,000 | 5,000+ |
| Funding | Series D (unconfirmed) · $268M raised | — |
| Best for | Mid-size and enterprise organizations, especially in financial services, wanting CRM with no-code workflow and AI agents | Large enterprises |
Pros and cons
Themes from the AI answers that mention each brand
Creatio
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
- accessible composable pricing bundling workflow and CRM
Oracle CX
- Highlighted as a Leader for complex enterprise needs
- Deep B2B CPQ functionality
- ERP integrations
- Predictive deal capabilities
- Recommended by analysts for enterprise CRM suites
- Complex, data-heavy infrastructure that may not suit every business
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Creatio vs Oracle CX”, https://slateindex.ai/compare/creatio-vs-oracle-cx, data of Nov 3, 2026. Licence: CC BY 4.0.