CreatioAI CRM and workflow platform for people and AI agents
vs
ZohoCloud software suite for businesses
Comparison · CRM · weekly run Nov 3
Creatio vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Zoho is the stronger AI pick in CRM: it has a visibility score of 44.8 versus 7 for Creatio, and ranks ahead in 86% of the answers that name both.
Choose Creatio if…
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
Choose Zoho if…
- You want the brand AI engines rank higher (44.8 vs 7)
- AI answers describe it more positively (50% vs 45% positive)
- You need ISO/IEC 27017 or ISO/IEC 27018 coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Creatio | Zoho |
|---|---|---|
| Visibility score | 7% | 44.8% |
| Change vs last week | down−1.5% | up+5.4% |
| Rank in CRM | #12 | #3 |
| Share of voice | 2.5% | 12.5% |
| Mentions this run | 12 | 57 |
| Positive in AI answers | 45% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Creatio −1.5pp · Zoho +5.399999999999999pp over 1 weekly runs.
Engine by engine
Zoho leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CreatioZoho
Head to head in AI answers
7 engine answers name both brands
1Creatio ranked higher
6Zoho ranked higher
| Prompt | Engine | Creatio | Zoho |
|---|---|---|---|
| What are the best CRM tools in 2026? | Perplexity | #10 | #3 |
| Which CRM has the best reviews? | Perplexity | #7 | #5 |
| Alternatives to the most popular CRM | Perplexity | #8 | #3 |
| Best CRM with AI features | Perplexity | #8 | #4 |
| Which CRM vendors do analysts recommend? | ChatGPT | #6 | #5 |
| Which CRM vendors do analysts recommend? | AI Mode | #6 | #8 |
| Official website of the top CRM vendors | ChatGPT | #10 | #6 |
Features, pricing & fit
| Dimension | Creatio | Zoho |
|---|---|---|
| Deployment | Cloud | Cloud (SaaS) |
| Compliance | ISO/IEC 27001, SOC 2 Type II | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Support plans, Academy, Partner network | — |
| Founded | 2014 | 1996 |
| Headquarters | Boston, Massachusetts, USA | Chennai, Tamil Nadu, India |
| Employees | 501–1,000 | 5,000+ |
| Funding | Series D (unconfirmed) · $268M raised | Bootstrapped |
| Best for | Mid-size and enterprise organizations, especially in financial services, wanting CRM with no-code workflow and AI agents | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Pros and cons
Themes from the AI answers that mention each brand
Creatio
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
- accessible composable pricing bundling workflow and CRM
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Creatio vs Zoho”, https://slateindex.ai/compare/creatio-vs-zoho, data of Nov 3, 2026. Licence: CC BY 4.0.