Creatio

AI CRM and workflow platform for people and AI agents

CRMBoston, Massachusetts, USA501–1,000 employeesFounded 2014

#12 of 39 in CRM 45% positive in AI answers

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Visibility score

−1.5% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

Creatio ranks #12 of 39 in CRM with an AI visibility score of 7 (SlateIndex, Nov 3, 2026).
Creatio's visibility fell 1.5 points since the previous weekly run.
Creatio is most visible on Perplexity (15.9) and least on ChatGPT (2.5).
AI engines name Creatio in 17 of the 90 CRM buyer prompts SlateIndex tracks.
gartner.com is the source AI engines cite most in answers about Creatio, with 9 citations.

About

Company details for Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together. It offers Sales, Marketing and Service CRM products alongside a no-code platform for building applications and agents. Tools include AI Studio for managing the enterprise agent lifecycle, AI Twin for personal agents, and Business Studio for building applications with AI coding agents and no-code visual designers. It ranks #12 of 39 in CRM on SlateIndex and has a visibility score of 7 in the latest weekly run.

Founded in 2014 and headquartered in Boston, Massachusetts, USA, the company employs 501–1,000 people. It has raised about $268M. Its differentiator: combines CRM with a no-code and AI agent platform, with no limits on users, agents or workflows.

Website: creatio.com
Categories: CRM, Low-Code & No-Code, Marketing Automation
Company size: 501–1,000 employees
Headquarters: Boston, Massachusetts, USA
Founded: 2014
Company type: Private, venture-backed
Funding: Series D (unconfirmed) · $268M raised
Deployment: Cloud
Compliance: ISO/IEC 27001, SOC 2 Type II
Support: Support plans, Academy, Partner network

Read from pitchbook.com, g2.com, creatio.com, einpresswire.com, news.crunchbase.com, multiples.vc · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

across CRM answers, weighted by position

ChatGPT2.5%

AI Mode2.6%

Perplexity15.9%

Change

−1.5%

vs last week’s run

Category rank

#12 of 39

in CRM

Mentions

in this week’s run

Share of voice

2.5%

of AI mentions in CRM

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now7%

30-day changedown−1.5pp

High · low8.5% · 7%

Rank#9 → #12

Compare in

Creatio lost 1.5 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.

Media

Website and product screenshots for Creatio

All media

Home page

AI mentions & citations

Recent answers that name Creatio

All prompts

Which CRM vendors do analysts recommend?

Creatio – Worth considering when configurable workflows and process automation are priorities.

ChatGPT · run of Nov 3

Best CRM for enterprise

Creatio — Best for agile, process-driven enterprises

Google AI Mode · run of Nov 3

Which CRM vendors do analysts recommend?

Creatio : Noted as a Visionary/Leader in low-code/no-code application extensibility and process automation.

Google AI Mode · run of Nov 3

Alternatives to the most popular CRM

Perplexity · run of Nov 3

Best CRM with AI features

Perplexity · run of Nov 3

Official website of the top CRM vendors

Workflow automation and customization: Creatio.

ChatGPT · run of Nov 3

Products & features

What Creatio sells

Creatio Sales

Manages the end-to-end sales cycle.

Creatio Marketing

Accelerates the lead-to-revenue cycle.

Creatio Service

Customer service and support management.

AI Studio

Manages the end-to-end enterprise AI agent lifecycle.

AI Twin

Lets employees build personal AI agents.

Business Studio

Builds applications with AI coding agents and no-code visual designers.

Strengths engines cite

low-code process automation
workflow automation combined with CRM
best for agile process-driven enterprises
configurable workflows and process automation
accessible composable pricing bundling workflow and CRM

Target market & buyers

Enterprise organizations across industries including banking, insurance, manufacturing and public sector

Notable customers include PSI Software, Purplebricks, City of Boston, Cape & Coast Bank, Lake City Bank, Hershey Creamery Company, BSN Sports.

Industry	Primary use case
Banking	Unifying banking operations and customer relationships
Public Sector	Secure, governed city service workflows (City of Boston 311)
Real estate	Lead generation and conversion (Purplebricks)

Funding & recent developments

Funding

Round	Year	Amount
Venture round	2021	$68M
Growth round	2024	$200M
Series D (unconfirmed)	2025	$10M

Latest known round	Total raised
Series D (unconfirmed)	$268M

Recent developments

Sep 2025ProductCreatio.ai training and certification program launched
Creatio sponsored Boston AI Week 2025 and launched a Creatio.ai training and certification program for its community.

Competitive landscape

How Creatio compares with its top three alternatives

All alternatives

Creatio most often appears alongside Salesforce, Zoho, HubSpot in AI answers.

vsCreatio vs Salesforce7% vs 46.2% visibility · Salesforce leadsFull comparison vsCreatio vs Zoho7% vs 44.8% visibility · Zoho leadsFull comparison vsCreatio vs HubSpot7% vs 73.1% visibility · HubSpot leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
Creatio	7%	2.5%	down−1.5%	Pricing not available
Salesforce	46.2%	9.6%	New	Pricing not available
Zoho	44.8%	12.5%	up+5.4%	Pricing not available
HubSpot	73.1%	13.1%	New	Free plan
Microsoft Power Apps	55.6%	9.8%	up+0.2%	Pricing not available