CreatioAI CRM and workflow platform for people and AI agents
vs
PegaThe leading AI-powered platform for enterprise transformation
Comparison · CRM · weekly run Nov 3
Creatio vs Pega
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Creatio is the stronger AI pick in CRM: it has a visibility score of 7 versus 1 for Pega, and ranks ahead in 100% of the answers that name both.
Choose Creatio if…
- You want the brand AI engines rank higher (7 vs 1)
- AI answers describe it more positively (45% vs 20% positive)
- You need ISO/IEC 27001 coverage
- low-code process automation
Choose Pega if…
- You need SOC 1 Type II or ISO 27001 or ISO 42001 or ISO 22301:2019 or ISO 9001 or CSA or PCI DSS or Cyber Essentials or Cyber Essentials Plus or HITRUST or GDPR or FedRAMP or HIPAA or IRAP coverage
- You prefer a larger, established vendor (5,000+ employees)
- Strong fit for workflow automation, RPA, case management, and decisioning
- Named among leading low-code vendors in analyst evaluations
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Creatio | Pega |
|---|---|---|
| Visibility score | 7% | 1% |
| Change vs last week | down−1.5% | no change0% |
| Rank in CRM | #12 | #32 |
| Share of voice | 2.5% | 0.4% |
| Mentions this run | 12 | 2 |
| Positive in AI answers | 45% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Creatio −1.5pp · Pega 0pp over 1 weekly runs.
Engine by engine
Creatio leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
CreatioPega
Head to head in AI answers
1 engine answers name both brands
1Creatio ranked higher
0Pega ranked higher
| Prompt | Engine | Creatio | Pega |
|---|---|---|---|
| Which CRM vendors do analysts recommend? | ChatGPT | #6 | #9 |
Features, pricing & fit
| Dimension | Creatio | Pega |
|---|---|---|
| Deployment | Cloud | Cloud (Pega Cloud, fully managed SaaS) |
| Integrations | — | 200+ |
| Compliance | ISO/IEC 27001, SOC 2 Type II | SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 42001, ISO 22301:2019, ISO 9001, CSA, PCI DSS, Cyber Essentials, Cyber Essentials Plus, HITRUST, GDPR, FedRAMP, HIPAA, IRAP |
| Support | Support plans, Academy, Partner network | — |
| Founded | 2014 | 1983 |
| Headquarters | Boston, Massachusetts, USA | Waltham, Massachusetts, United States |
| Employees | 501–1,000 | 5,000+ |
| Funding | Series D (unconfirmed) · $268M raised | IPO |
| Best for | Mid-size and enterprise organizations, especially in financial services, wanting CRM with no-code workflow and AI agents | Large enterprises in regulated industries that need governed workflow automation and decisioning |
Pros and cons
Themes from the AI answers that mention each brand
Creatio
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
- accessible composable pricing bundling workflow and CRM
Pega
- Strong fit for workflow automation, RPA, case management, and decisioning
- Named among leading low-code vendors in analyst evaluations
- Recognised as a major enterprise CRM suite provider
- AI-powered decisioning and workflow tools
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Creatio vs Pega”, https://slateindex.ai/compare/creatio-vs-pega, data of Nov 3, 2026. Licence: CC BY 4.0.