Pega

The leading AI-powered platform for enterprise transformation

CRMWaltham, Massachusetts, United States5,000+ employeesFounded 1983

#32 of 39 in CRM 20% positive in AI answers

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Visibility score

0% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

Pega ranks #32 of 39 in CRM with an AI visibility score of 1 (SlateIndex, Nov 3, 2026).
Pega is most visible on Perplexity (2) and least on Google AI Mode (0).
AI engines name Pega in 7 of the 90 CRM buyer prompts SlateIndex tracks.
gartner.com is the source AI engines cite most in answers about Pega, with 7 citations.

About

Company details for Pega

Pega (Pegasystems) provides an enterprise platform for AI decisioning and workflow automation. Pega Platform is used to build, run and govern workflows that orchestrate AI agents, people and systems, and Pega Blueprint is an AI workspace for designing applications. The company also sells customer engagement, customer service and sales automation applications, and offers Pega Cloud as a fully managed SaaS service. It ranks #32 of 39 in CRM on SlateIndex and has a visibility score of 1 in the latest weekly run.

Founded in 1983 and headquartered in Waltham, Massachusetts, United States, the company employs 5,000+ people. Its differentiator: unified platform that combines AI decisioning and workflow automation, with governance and auditability built in.

Website: pega.com
Categories: CRM, Low-Code & No-Code, AI Agents
Company size: 5,000+ employees
Headquarters: Waltham, Massachusetts, United States
Founded: 1983
Company type: Public (NASDAQ: PEGA)
Funding: IPO
Deployment: Cloud (Pega Cloud, fully managed SaaS)
Integrations: 200+ native
Compliance: SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 42001, ISO 22301:2019, ISO 9001, CSA, PCI DSS, Cyber Essentials, Cyber Essentials Plus, HITRUST, GDPR, FedRAMP, HIPAA, IRAP

LinkedIn · linkedin.com/company/165426 X · twitter.com/pega Instagram · instagram.com/pegasystems YouTube · youtube.com/user/Pegasystems

Read from linkedin.com, g2.com, pega.com, trust.pega.com, en.wikipedia.org, list.agilebrandguide.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

across CRM answers, weighted by position

ChatGPT1%

AI Mode0%

Perplexity2%

Change

vs last week’s run

Category rank

#32 of 39

in CRM

Mentions

in this week’s run

Share of voice

0.4%

of AI mentions in CRM

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now1%

30-day changeno change0pp

High · low1% · 1%

Rank#31 → #32

Compare in

Pega gained 0 points over 1 weekly run in CRM. HubSpot leads the category at 67.6%.

Media

Website and product screenshots for Pega

All media

Home page

AI mentions & citations

Recent answers that name Pega

All prompts

Which CRM vendors do analysts recommend?

Analysts most consistently recommend Salesforce, Microsoft Dynamics 365, Oracle Fusion CRM, Pegasystems, and ServiceNow for enterprise CRM suites.

Perplexity · run of Nov 3

Which CRM vendors do analysts recommend?

ChatGPT · run of Nov 3

Products & features

What Pega sells

Pega Platform

Platform for orchestrating AI agents, people and systems, with decisioning and governance built in.

Pega Blueprint

AI-powered workspace that turns workflows into build-ready applications.

Pega Customer Engagement Blueprint

Designs customer journeys and engagement strategies across touchpoints.

Pega Customer Decision Hub

AI-driven next-best-action decisioning for customer engagement.

Pega Customer Service

Customer service application with case management.

Pega Sales Automation

Sales automation application.

Pega Cloud

Fully managed, cloud-native SaaS hosting for Pega applications.

Pega Robotic Process Automation

Robotic automation of repetitive tasks.

Strengths engines cite

Strong fit for workflow automation, RPA, case management, and decisioning
Named among leading low-code vendors in analyst evaluations
Recognised as a major enterprise CRM suite provider
AI-powered decisioning and workflow tools

Target market & buyers

Large enterprises across financial services, insurance, healthcare, government and other regulated industries

Notable customers include Cisco, Wells Fargo, Deutsche Bahn, HealthFirst, Proximus, enGen, Vodafone, Allianz.

Industry	Primary use case
Financial Services	Collections, customer engagement and next-best-action decisioning
Communications Service Providers	Network operations and legacy modernization
Healthcare	Patient outreach and onboarding
Insurance	Case reviews and sales advisor recommendations

Funding & recent developments

Funding

Round	Year	Amount
IPO	1996	—

Latest known round	Total raised
IPO	—

Recent developments

Oct 2026CompanyQ3 2026 results miss expectations
Pega reported 7% ACV growth with Pega Cloud ACV up 20%, but results fell short of Wall Street expectations and management reset full-year expectations.

Competitive landscape

How Pega compares with its top three alternatives

All alternatives

Pega most often appears alongside Salesforce, ServiceNow, Microsoft Power Apps in AI answers.

vsPega vs Salesforce1% vs 46.2% visibility · Salesforce leadsFull comparison vsPega vs ServiceNow1% vs 15.8% visibility · ServiceNow leadsFull comparison vsPega vs Microsoft Power Apps1% vs 55.6% visibility · Microsoft Power Apps leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
Pega	1%	0.4%	no change0%	Pricing not available
Salesforce	46.2%	9.6%	New	Pricing not available
ServiceNow	15.8%	3.9%	New	Pricing not available
Microsoft Power Apps	55.6%	9.8%	up+0.2%	Pricing not available
Zoho	44.8%	12.5%	up+5.4%	Pricing not available