EngageBay vs Microsoft Dynamics 365 Customer Insights
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 Customer Insights is the stronger AI pick in Marketing Automation: it has a visibility score of 5.5 versus 1.8 for EngageBay.
Choose EngageBay if…
- AI answers describe it more positively (29% vs 0% positive)
- You need GDPR coverage
- Extreme affordability
- Transparent packaging
Choose Microsoft Dynamics 365 Customer Insights if…
- You want the brand AI engines rank higher (5.5 vs 1.8)
- You prefer a larger, established vendor (5,000+ employees)
- advanced segmentation
- deep CRM integrations
AI visibility side by side
Latest weekly run · Nov 2
| Metric | EngageBay | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Visibility score | 1.8% | 5.5% |
| Change vs last week | New | New |
| Rank in Marketing Automation | #29 | #19 |
| Share of voice | 0.5% | 2.2% |
| Mentions this run | 3 | 12 |
| Positive in AI answers | 29% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
EngageBay 0pp · Microsoft Dynamics 365 Customer Insights 0pp over 0 weekly runs.
Engine by engine
Microsoft Dynamics 365 Customer Insights leads on 2 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | EngageBay | Microsoft Dynamics 365 Customer Insights |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $14.99 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Cloud (SaaS) | Cloud, built on Microsoft Azure |
| Integrations | 250+ | — |
| Compliance | GDPR | — |
| Support | Live chat, Email, Free onboarding sessions, Video tutorials | — |
| Founded | 2018 | — |
| Headquarters | Wilmington, Delaware, United States | Redmond, Washington |
| Employees | 51–200 | 5,000+ |
| Funding | Bootstrapped | — |
| Best for | Small businesses and startups that want marketing, sales and support in one low-cost tool | Organizations already using Microsoft tools |
Plans side by side
EngageBay
Microsoft Dynamics 365 Customer Insights
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
EngageBay
- Extreme affordability
- Transparent packaging
- All-in-one CRM with forms, lead scoring, and visual workflows
- Free plan supporting up to 15 users
Microsoft Dynamics 365 Customer Insights
- advanced segmentation
- deep CRM integrations
- comprehensive campaign canvas
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “EngageBay vs Microsoft Dynamics 365 Customer Insights”, https://slateindex.ai/compare/engagebay-vs-microsoft-dynamics-365-customer-insights, data of Nov 2, 2026. Licence: CC BY 4.0.