FreshworksAI-powered, unified service operations platform
vs
lemlistThe only platform you need for outbound
Comparison · Sales Engagement · weekly run Nov 3
Freshworks vs lemlist
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
lemlist is the stronger AI pick in Sales Engagement: it has a visibility score of 12.9 versus 0 for Freshworks.
Choose Freshworks if…
- You need ISO 27001 or ISO 27701 or PCI DSS coverage
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
Choose lemlist if…
- You want the brand AI engines rank higher (12.9 vs 0)
- AI answers describe it more positively (34% vs 26% positive)
- You need GDPR or CCPA coverage
- Strong cold email deliverability
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | lemlist |
|---|---|---|
| Visibility score | 0% | 12.9% |
| Change vs last week | down−0.4% | down−1% |
| Rank in Sales Engagement | #49 | #7 |
| Share of voice | 0% | 3.8% |
| Mentions this run | 0 | 25 |
| Positive in AI answers | 26% | 34% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks −0.4pp · lemlist −1pp over 1 weekly runs.
Engine by engine
lemlist leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Freshworkslemlist
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0lemlist ranked higher
Features, pricing & fit
| Dimension | Freshworks | lemlist |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $69 per seat / mo |
| Free plan | — | No · 14-day trial |
| Deployment | Cloud | — |
| Integrations | — | 58+ |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | SOC 2 Type II, GDPR, CCPA |
| Support | — | In-app live support, 1:1 onboarding sessions, Dedicated account manager (Enterprise), Priority support (Enterprise) |
| Founded | 2010 | 2018 |
| Headquarters | San Mateo, California, United States | Paris, France |
| Employees | 5,000+ | — |
| Funding | IPO | Secondary growth equity (Expedition Growth Capital, shares bought from existing shareholders) |
| Best for | — | Sales and growth teams running outbound, from solo founders and agencies to scaling sales teams |
Plans side by side
Freshworks
Pricing not available.
lemlist
Email$69month (unlimited users, 50,000 emails/mo); $55/month billed yearly
Multichannel$109user / month; $87/user/month billed yearly
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
lemlist
- Strong cold email deliverability
- Personalized outbound and multichannel campaigns
- Free trial available
- Good value for multichannel outbound
- Intuitive interface with high user ratings
- More focused on outbound email than complete sales-process management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs lemlist”, https://slateindex.ai/compare/freshworks-vs-lemlist, data of Nov 3, 2026. Licence: CC BY 4.0.