FreshworksAI-powered, unified service operations platform
vs
MixmaxTurn Your Outreach Into Relationships
Comparison · Sales Engagement · weekly run Nov 3
Freshworks vs Mixmax
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Mixmax is the stronger AI pick in Sales Engagement: it has a visibility score of 8.5 versus 0 for Freshworks.
Choose Freshworks if…
- You need ISO 27001 or ISO 27701 or PCI DSS coverage
- You prefer a larger, established vendor (5,000+ employees)
- Affordable pricing and good value
- Free tier or free trial available
Choose Mixmax if…
- You want the brand AI engines rank higher (8.5 vs 0)
- AI answers describe it more positively (33% vs 26% positive)
- You need SOC 3 or GDPR or CPRA or HIPAA (BAA available) or Google verified for OAuth and API security coverage
- Strong fit for Gmail and Google Workspace teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Freshworks | Mixmax |
|---|---|---|
| Visibility score | 0% | 8.5% |
| Change vs last week | down−0.4% | up+0.1% |
| Rank in Sales Engagement | #49 | #11 |
| Share of voice | 0% | 2.5% |
| Mentions this run | 0 | 17 |
| Positive in AI answers | 26% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Freshworks −0.4pp · Mixmax +0.09999999999999964pp over 1 weekly runs.
Engine by engine
Mixmax leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
FreshworksMixmax
Head to head in AI answers
0 engine answers name both brands
0Freshworks ranked higher
0Mixmax ranked higher
Features, pricing & fit
| Dimension | Freshworks | Mixmax |
|---|---|---|
| Pricing model | — | Usage-based |
| Entry price | — | Free; paid from $29 / mo |
| Free plan | — | Yes |
| Deployment | Cloud | Chrome extension inside Gmail, with Outlook support and a web app |
| Integrations | — | 40+ |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27701, PCI DSS | SOC 2 Type II, SOC 3, GDPR, CPRA, HIPAA (BAA available), Google verified for OAuth and API security |
| Support | — | Live chat with the Mixmax team, Sales contact for larger teams |
| Founded | 2010 | 2014 |
| Headquarters | San Mateo, California, United States | San Francisco, CA |
| Employees | 5,000+ | 51–200 |
| Funding | IPO | Series A |
| Best for | — | Individual sellers, founders, consultants and teams that do outbound outreach and want to work from Gmail, from solo users to larger sales teams |
Plans side by side
Freshworks
Pricing not available.
Mixmax
I follow up now and then (50 recipients a month)$0user/month
I reach out every week (100 recipients a month)$29user/month, billed yearly
Outreach is my job (1,500 recipients a month)$89user/month, billed yearly
We run outreach at scale (3,000 recipients a month)$129user/month, billed yearly
Pros and cons
Themes from the AI answers that mention each brand
Freshworks
- Affordable pricing and good value
- Free tier or free trial available
- Intuitive, easy-to-use interface
- Fast deployment and quick time-to-value
- Strong AI and automation features
- Per-minute charges for advanced calling features
Mixmax
- Strong fit for Gmail and Google Workspace teams
- Lightweight email sequences and engagement tracking
- Offers a free tier
- Attractive for Salesforce-oriented sales teams
- Named among top recommendations for sales engagement
- Free tier limited to about 50 sequence recipients per month
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Freshworks vs Mixmax”, https://slateindex.ai/compare/freshworks-vs-mixmax, data of Nov 3, 2026. Licence: CC BY 4.0.