FullStory vs Gainsight PX
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
FullStory is the stronger AI pick in Product Analytics: it has a visibility score of 9.1 versus 7.9 for Gainsight PX, and ranks ahead in 25% of the answers that name both.
Choose FullStory if…
- You want the brand AI engines rank higher (9.1 vs 7.9)
- You want a free plan to start
- You need SOC 3 or ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 42001 coverage
- session replay and UX friction analysis
Choose Gainsight PX if…
- AI answers describe it more positively (60% vs 19% positive)
- You need ISO/IEC 27001:2022 or GDPR or HIPAA or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Blends product analytics with in-app engagements
AI visibility side by side
Latest weekly run · Nov 3
| Metric | FullStory | Gainsight PX |
|---|---|---|
| Visibility score | 9.1% | 7.9% |
| Change vs last week | up+0.1% | down−2.8% |
| Rank in Product Analytics | #9 | #10 |
| Share of voice | 3.8% | 3% |
| Mentions this run | 19 | 14 |
| Positive in AI answers | 19% | 60% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
FullStory +0.1999999999999993pp · Gainsight PX −2.799999999999999pp over 1 weekly runs.
Engine by engine
FullStory leads on 1 of 3 engines
Head to head in AI answers
4 engine answers name both brands
| Prompt | Engine | FullStory | Gainsight PX |
|---|---|---|---|
| What features matter most in a product analytics tool? | Perplexity | #7 | #5 |
| Top product analytics tool options for B2B SaaS companies | ChatGPT | #8 | #6 |
| Top product analytics tool options for B2B SaaS companies | Perplexity | #8 | #7 |
| Compare the leading Product Analytics platforms | Perplexity | #6 | #11 |
Features, pricing & fit
| Dimension | FullStory | Gainsight PX |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Contact sales | Contact sales |
| Free plan | Yes | No |
| Deployment | — | Cloud-based |
| Integrations | — | 110+ |
| Compliance | SOC 2 Type II, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001 | SOC 2 Type II, ISO/IEC 27001:2022, GDPR, HIPAA, CCPA |
| Support | Onboarding with Fullstory specialists, Professional services: Insights+ consulting and Data+ configuration, Advantage Subscription expert guidance | — |
| Founded | 2014 | — |
| Headquarters | Atlanta, GA, United States | San Francisco, CA, United States |
| Employees | 501–1,000 | 1,001–5,000 |
| Funding | Series C (one source: $32M led by Stripes) | Series E |
| Best for | Product, UX, and growth teams | — |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
FullStory
- session replay and UX friction analysis
- combines quantitative and qualitative data
- digital experience intelligence and qualitative debugging
- frequently recommended by analysts and industry lists
- useful heatmaps and session recordings
Gainsight PX
- Blends product analytics with in-app engagements
- Feeds behavioral insights into customer health scores
- Best for Customer Success alignment
- Tailored for B2B SaaS companies
- Included in strong shortlists of analytics tools
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “FullStory vs Gainsight PX”, https://slateindex.ai/compare/fullstory-vs-gainsight-px, data of Nov 3, 2026. Licence: CC BY 4.0.