GleanEnterprise AI that understands your company
vs
StonlyThe knowledge platform for better, faster customer service
Comparison · Knowledge Management · weekly run Nov 3
Glean vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Glean is the stronger AI pick in Knowledge Management: it has a visibility score of 16.2 versus 4.5 for Stonly, and ranks ahead in 100% of the answers that name both.
Choose Glean if…
- You want the brand AI engines rank higher (16.2 vs 4.5)
- You need ISO 42001 or TX-RAMP Level 2 or SOC 2 Type II or ISO 27001 coverage
- You prefer a larger, established vendor (501–1,000 employees)
- Enterprise search across many connected apps
Choose Stonly if…
- AI answers describe it more positively (62% vs 56% positive)
- You need SOC 2 Type 2 coverage
- Interactive, step-by-step guides
- Customer service knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Glean | Stonly |
|---|---|---|
| Visibility score | 16.2% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #6 | #19 |
| Share of voice | 4.1% | 1.6% |
| Mentions this run | 22 | 8 |
| Positive in AI answers | 56% | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Glean 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Glean leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
GleanStonly
Head to head in AI answers
4 engine answers name both brands
4Glean ranked higher
0Stonly ranked higher
| Prompt | Engine | Glean | Stonly |
|---|---|---|---|
| What are the best Knowledge Management tools in 2026? | AI Mode | #4 | #6 |
| Which Knowledge Management vendors do analysts recommend? | ChatGPT | #5 | #14 |
| Official website of the top knowledge management tool vendors | ChatGPT | #5 | #16 |
| Official website of the top knowledge management tool vendors | AI Mode | #5 | #7 |
Features, pricing & fit
| Dimension | Glean | Stonly |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Per-customer search model stored in the customer's VPC | — |
| Integrations | 250+ | — |
| Compliance | ISO 42001, HIPAA, TX-RAMP Level 2, SOC 2 Type II, ISO 27001, GDPR | HIPAA, GDPR, SOC 2 Type 2 |
| Support | Help Center | Priority support, Dedicated customer success |
| Founded | 2019 | 2018 |
| Headquarters | San Francisco, CA | Paris, France |
| Employees | 501–1,000 | 51–200 |
| Funding | Seed or early-stage round (emerged from stealth) · $765M raised | Series A · $26M raised |
| Best for | Large enterprises that want AI answers and agents grounded in their own permission-aware company data | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
Glean
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Glean
- Enterprise search across many connected apps
- Seen as a market leader in enterprise search
- Finds answers and internal experts quickly
- Recommended for enterprise-wide knowledge search
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Glean vs Stonly”, https://slateindex.ai/compare/glean-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.