Document360 vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Document360 is the stronger AI pick in Knowledge Management: it has a visibility score of 18.6 versus 4.5 for Stonly, and ranks ahead in 71% of the answers that name both.
Choose Document360 if…
- You want the brand AI engines rank higher (18.6 vs 4.5)
- You need SOC 2 Type II or ISO 27001:2022 or GDPR ready coverage
- You prefer a larger, established vendor (201–500 employees)
- AI-powered platform for internal SOPs and help centers
Choose Stonly if…
- AI answers describe it more positively (62% vs 45% positive)
- You need HIPAA or GDPR or SOC 2 Type 2 coverage
- Interactive, step-by-step guides
- Customer service knowledge management
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Document360 | Stonly |
|---|---|---|
| Visibility score | 18.6% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #5 | #19 |
| Share of voice | 5.9% | 1.6% |
| Mentions this run | 32 | 8 |
| Positive in AI answers | 45% | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Document360 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Document360 leads on 3 of 3 engines
Head to head in AI answers
7 engine answers name both brands
| Prompt | Engine | Document360 | Stonly |
|---|---|---|---|
| What are the best Knowledge Management tools in 2026? | AI Mode | #5 | #6 |
| Top knowledge management tool options for B2B SaaS companies | AI Mode | #1 | #2 |
| Which Knowledge Management vendors do analysts recommend? | ChatGPT | #16 | #14 |
| Which knowledge management tool offers a free trial? | Perplexity | #3 | #2 |
| Official website of the top knowledge management tool vendors | ChatGPT | #7 | #16 |
| Official website of the top knowledge management tool vendors | AI Mode | #6 | #7 |
| Where can I sign up for a knowledge management tool? | AI Mode | #4 | #5 |
Features, pricing & fit
| Dimension | Document360 | Stonly |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Cloud SaaS on Azure, with private and regional hosting available. | — |
| Integrations | 60+ | — |
| Compliance | SOC 2 Type II, ISO 27001:2022, GDPR ready | HIPAA, GDPR, SOC 2 Type 2 |
| Support | Dedicated success manager, Onboarding sessions, Best practice training, One-to-one training with knowledge management experts | Priority support, Dedicated customer success |
| Founded | 2017 | 2018 |
| Headquarters | Swanley, England | Paris, France |
| Employees | 201–500 | 51–200 |
| Funding | Bootstrapped | Series A · $26M raised |
| Best for | Support, technical writing, product management and engineering teams that publish customer-facing or internal documentation. | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
Document360
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Document360
- AI-powered platform for internal SOPs and help centers
- dedicated knowledge base for help centers and user guides
- strong for software and API documentation
- flexible pricing with startup programs and discounts
- listed among the strongest knowledge management tools
- sales-led, quote-based pricing rather than transparent
- higher cost for published plans
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Document360 vs Stonly”, https://slateindex.ai/compare/document360-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.