Skip to content
SlateIndex
Atlassian ConfluenceKnowledge Management
vs
StonlyThe knowledge platform for better, faster customer service
Comparison · Knowledge Management · weekly run Nov 3

Atlassian Confluence vs Stonly

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Atlassian Confluence is the stronger AI pick in Knowledge Management: it has a visibility score of 53.4 versus 4.5 for Stonly, and ranks ahead in 63% of the answers that name both.

Choose Atlassian Confluence if…

  • You want the brand AI engines rank higher (53.4 vs 4.5)
  • You need a self-hosted or on-premises option
  • You need SOC 2 or SOC 3 or PCI DSS or ISO/IEC 27001 or ISO/IEC 27018 coverage
  • You prefer a larger, established vendor (5,000+ employees)

Choose Stonly if…

  • AI answers describe it more positively (62% vs 42% positive)
  • You need HIPAA or GDPR or SOC 2 Type 2 coverage
  • Interactive, step-by-step guides
  • Customer service knowledge management

AI visibility side by side

Latest weekly run · Nov 3

Metric Atlassian Confluence Stonly
Visibility score53.4%4.5%
Change vs last weekNewNew
Rank in Knowledge Management#2#19
Share of voice10.9%1.6%
Mentions this run588
Positive in AI answers42%62%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 3Atlassian Confluence 53%

Atlassian Confluence 0pp · Stonly 0pp over 0 weekly runs.

Engine by engine

Atlassian Confluence leads on 3 of 3 engines

ChatGPT
50%
1.9%
AI Mode
53.9%
8.5%
Perplexity
56.3%
3.1%
Atlassian ConfluenceStonly

Head to head in AI answers

8 engine answers name both brands

5Atlassian Confluence ranked higher
3Stonly ranked higher

Features, pricing & fit

DimensionAtlassian ConfluenceStonly
Pricing model—Flat tiers
Entry price—Contact sales
Free plan—Yes
DeploymentCloud (SaaS, hosted by Atlassian) and self-hosted Data Center. Confluence Server reached end of support on 15 February 2024.—
ComplianceSOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018HIPAA, GDPR, SOC 2 Type 2
Support—Priority support, Dedicated customer success
Founded—2018
HeadquartersSydney, AustraliaParis, France
Employees5,000+51–200
FundingGrantSeries A · $26M raised
Best for—Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers

Plans side by side

Atlassian Confluence

Pricing not available.

Stonly

Small BusinessCustomnot published
EnterpriseCustomcustom, contact sales
Stonly pricing

Pros and cons

Themes from the AI answers that mention each brand

Atlassian Confluence

  • Industry standard for large-scale enterprise documentation and wikis
  • Deep integration with Jira and the Atlassian ecosystem
  • Strong fit for engineering and technical teams
  • Free plan supports up to 10 users
  • Savings of up to 17% when billed annually

    Stonly

    • Interactive, step-by-step guides
    • Customer service knowledge management
    • Dynamic knowledge bases that adapt to user actions
    • Highly rated, frequently recommended vendor

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

      Cite as: SlateIndex, “Atlassian Confluence vs Stonly”, https://slateindex.ai/compare/atlassian-confluence-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.