JivoChatLive chat software that turns website visitors into customers
vs
PodiumThe AI Operating System with integrated AI employees that grow revenue without adding headcount
Comparison · Live Chat & AI Support · weekly run Nov 3
JivoChat vs Podium
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0.3 for Podium.
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 0.3)
- Clearly advertised discounts
Choose Podium if…
- You need more native integrations (200+ vs 50+)
- You need ISO 27k-qualified coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | JivoChat | Podium |
|---|---|---|
| Visibility score | 2.9% | 0.3% |
| Change vs last week | up+0.7% | up+0.3% |
| Rank in Live Chat & AI Support | #18 | #37 |
| Share of voice | 0.9% | 0.3% |
| Mentions this run | 5 | 1 |
| Positive in AI answers | 0% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
JivoChat +0.6999999999999997pp · Podium +0.3pp over 1 weekly runs.
Engine by engine
JivoChat leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
JivoChatPodium
Head to head in AI answers
0 engine answers name both brands
0JivoChat ranked higher
0Podium ranked higher
Features, pricing & fit
| Dimension | JivoChat | Podium |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | Free; paid from $28 per seat / mo | — |
| Free plan | Yes | — |
| Deployment | Website widget with desktop, mobile and browser apps | — |
| Integrations | 50+ | 200+ |
| Compliance | — | ISO 27k-qualified |
| Support | — | Phone & Chat Support, Step-by-Step Onboarding, Resource Center, Customer Success managers |
| Founded | 2012 | 2014 |
| Headquarters | Vitória, Espírito Santo, Brazil | Lehi, Utah |
| Employees | 51–200 | 1,001–5,000 |
| Funding | — | Series D |
| Best for | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price | Local businesses such as auto dealerships, home services, aesthetics and wellness, and retail stores that need to answer leads quickly and fill their calendars. |
Plans side by side
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Podium
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
JivoChat
- Clearly advertised discounts
Podium
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “JivoChat vs Podium”, https://slateindex.ai/compare/jivochat-vs-podium, data of Nov 3, 2026. Licence: CC BY 4.0.