NimbleThe relationship CRM for small teams.
vs
SegmentCollect, unify, and enrich customer data across any app or device.
Comparison · CRM · weekly run Nov 3
Nimble vs Segment
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Segment is the stronger AI pick in CRM: it has a visibility score of 2.6 versus 0.9 for Nimble.
Choose Nimble if…
- Lower per-user monthly rate with annual billing discount
Choose Segment if…
- You want the brand AI engines rank higher (2.6 vs 0.9)
- You need SOC 2 Type II or SOC 2 Type I or HIPAA eligibility or PCI DSS Level 1 or Binding Corporate Rules or ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Nimble | Segment |
|---|---|---|
| Visibility score | 0.9% | 2.6% |
| Change vs last week | down−1.6% | New |
| Rank in CRM | #34 | #20 |
| Share of voice | 0.4% | 0.9% |
| Mentions this run | 2 | 4 |
| Positive in AI answers | 20% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Nimble −1.5pp · Segment +2.6pp over 1 weekly runs.
Engine by engine
Segment leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
NimbleSegment
Head to head in AI answers
0 engine answers name both brands
0Nimble ranked higher
0Segment ranked higher
Features, pricing & fit
| Dimension | Nimble | Segment |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $24.9 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud (SaaS) | — |
| Integrations | — | 750+ |
| Compliance | — | SOC 2 Type II, SOC 2 Type I, HIPAA eligibility, PCI DSS Level 1, Binding Corporate Rules, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 |
| Support | Daily live Q&A sessions, Free 1:1 calls, Email support (care@nimble.com), Weekly training webinars | Help Center, Support plans, Live chat for paid support customers starting October 5, 2026 |
| Founded | 2008 | — |
| Headquarters | Santa Monica, California, United States | — |
| Employees | 11–50 | — |
| Funding | Series A | Series D · $284M raised |
| Best for | Small businesses, solo professionals and small teams that want an all-in-one relationship CRM. | Teams that want to collect first-party customer data once and send it to a data warehouse or many other tools. |
Plans side by side
Nimble
Nimble Business (annual)$24.9seat/month, billed annually
Nimble Business (monthly)$29.9seat/month, billed monthly
Segment
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Nimble
- Lower per-user monthly rate with annual billing discount
Segment
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Nimble vs Segment”, https://slateindex.ai/compare/nimble-vs-segment, data of Nov 3, 2026. Licence: CC BY 4.0.