NimbleThe relationship CRM for small teams.
vs
ServiceNowCloud platform with AI for enterprise IT, employee and customer workflows
Comparison · CRM · weekly run Nov 3
Nimble vs ServiceNow
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ServiceNow is the stronger AI pick in CRM: it has a visibility score of 1.3 versus 0.9 for Nimble.
Choose Nimble if…
- Lower per-user monthly rate with annual billing discount
Choose ServiceNow if…
- You want the brand AI engines rank higher (1.3 vs 0.9)
- AI answers describe it more positively (36% vs 20% positive)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or ISO/IEC 27701 or ISO 9001 or ISO 22301 or ISO/IEC 42001 or SOC 2 Type II or FedRAMP High P-ATO coverage
- You prefer a larger, established vendor (5,000+ employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Nimble | ServiceNow |
|---|---|---|
| Visibility score | 0.9% | 1.3% |
| Change vs last week | down−1.6% | down−0.8% |
| Rank in CRM | #34 | #28 |
| Share of voice | 0.4% | 0.7% |
| Mentions this run | 2 | 3 |
| Positive in AI answers | 20% | 36% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Nimble −1.5pp · ServiceNow −0.7pp over 1 weekly runs.
Engine by engine
ServiceNow leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
NimbleServiceNow
Head to head in AI answers
0 engine answers name both brands
0Nimble ranked higher
0ServiceNow ranked higher
Features, pricing & fit
| Dimension | Nimble | ServiceNow |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $24.9 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud (SaaS) | Cloud |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, ISO 22301, ISO/IEC 42001, SOC 2 Type II, FedRAMP High P-ATO |
| Support | Daily live Q&A sessions, Free 1:1 calls, Email support (care@nimble.com), Weekly training webinars | — |
| Founded | 2008 | 2004 |
| Headquarters | Santa Monica, California, United States | Santa Clara, CA |
| Employees | 11–50 | 5,000+ |
| Funding | Series A | IPO |
| Best for | Small businesses, solo professionals and small teams that want an all-in-one relationship CRM. | — |
Plans side by side
Nimble
Nimble Business (annual)$24.9seat/month, billed annually
Nimble Business (monthly)$29.9seat/month, billed monthly
ServiceNow
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Nimble
- Lower per-user monthly rate with annual billing discount
ServiceNow
- Dominant enterprise leader in IT service management
- Strong workflow automation and low-code app development
- Connects customer service, IT and field operations
- Strong out-of-the-box integrations with major CRMs
- Ranked highly by analysts and G2
- Long implementation times
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Nimble vs ServiceNow”, https://slateindex.ai/compare/nimble-vs-servicenow, data of Nov 3, 2026. Licence: CC BY 4.0.