PodiumThe AI Operating System with integrated AI employees that grow revenue without adding headcount

tawk.toOne free inbox for all your customer channels.

Comparison · Live Chat & AI Support · weekly run Nov 3

Podium vs tawk.to

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

tawk.to is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 27.6 versus 0.3 for Podium, and ranks ahead in 100% of the answers that name both.

Choose Podium if…

You need more native integrations (200+ vs 50+)
You need ISO 27k-qualified coverage
You prefer a larger, established vendor (1,001–5,000 employees)

Choose tawk.to if…

You want the brand AI engines rank higher (27.6 vs 0.3)
AI answers describe it more positively (70% vs 0% positive)
You need EU-U.S. Data Privacy Framework or UK Extension to the EU-U.S. DPF or Swiss-U.S. Data Privacy Framework or ICO (UK) registration or GDPR compliance coverage
Completely free core live chat

AI visibility side by side

Latest weekly run · Nov 3

Metric	Podium	tawk.to
Visibility score	0.3%	27.6%
Change vs last week	up+0.3%	down−4.3%
Rank in Live Chat & AI Support	#37	#6
Share of voice	0.3%	7.1%
Mentions this run	1	34
Positive in AI answers	0%	70%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Podium +0.3pp · tawk.to −4.299999999999997pp over 1 weekly runs.

Engine by engine

tawk.to leads on 3 of 3 engines

ChatGPT

25.6%

AI Mode

0.9%

29.4%

Perplexity

27.8%

Podiumtawk.to

Head to head in AI answers

1 engine answers name both brands

0Podium ranked higher

1tawk.to ranked higher

Prompt	Engine	Podium	tawk.to
Official website of the top live chat tool vendors	AI Mode	#10	#7

Features, pricing & fit

Dimension	Podium	tawk.to
Pricing model	—	Flat tiers
Entry price	—	Contact sales
Free plan	—	Yes
Integrations	200+	50+
Compliance	ISO 27k-qualified	EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, Swiss-U.S. Data Privacy Framework, ICO (UK) registration, GDPR compliance
Support	Phone & Chat Support, Step-by-Step Onboarding, Resource Center, Customer Success managers	24x7-365 live support, Help Center at help.tawk.to, Email support@tawk.to
Founded	2014	2012
Headquarters	Lehi, Utah	Las Vegas, Nevada, US
Employees	1,001–5,000	201–500
Funding	Series D	Series B
Best for	Local businesses such as auto dealerships, home services, aesthetics and wellness, and retail stores that need to answer leads quickly and fill their calendars.	Businesses of any size that want free live chat with unlimited team members and no per-seat fees.