ProProfs ChatAI Customer Support Agent & Live Chat Software
vs
Re:amazeSimple, Intuitive Customer Support Software
Comparison · Live Chat & AI Support · weekly run Nov 3
ProProfs Chat vs Re:amaze
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
ProProfs Chat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.5 versus 0.6 for Re:amaze.
Choose ProProfs Chat if…
- You want the brand AI engines rank higher (1.5 vs 0.6)
Choose Re:amaze if…
- AI answers describe it more positively (33% vs 0% positive)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ProProfs Chat | Re:amaze |
|---|---|---|
| Visibility score | 1.5% | 0.6% |
| Change vs last week | up+0.6% | down−0.1% |
| Rank in Live Chat & AI Support | #24 | #36 |
| Share of voice | 0.7% | 0.4% |
| Mentions this run | 4 | 2 |
| Positive in AI answers | 0% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ProProfs Chat +0.6pp · Re:amaze −0.09999999999999998pp over 1 weekly runs.
Engine by engine
ProProfs Chat leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
ProProfs ChatRe:amaze
Head to head in AI answers
0 engine answers name both brands
0ProProfs Chat ranked higher
0Re:amaze ranked higher
Features, pricing & fit
| Dimension | ProProfs Chat | Re:amaze |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $29 per seat / mo |
| Free plan | — | No · 14-day trial |
| Deployment | Web-based; added to a website by pasting a code snippet, and also available as a Shopify app. | Browser-based cloud service with no installation required |
| Support | — | Email: support@reamaze.com, Help section on the website, Contact the support team via request form |
| Headquarters | Santa Monica, California | Tempe, AZ, US |
| Employees | — | 11–50 |
| Funding | Financing (type and amount not stated) | Seed |
| Best for | Teams that want live chat and AI support agents on a website, including Shopify and Magento stores | eCommerce brands and online businesses, including small support teams |
Plans side by side
ProProfs Chat
Pricing not available.
Re:amaze
Basic$29per team member per month
Pro$49per team member per month
Plus$69per team member per month
Starter$59flat rate per month
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “ProProfs Chat vs Re:amaze”, https://slateindex.ai/compare/proprofs-chat-vs-re-amaze, data of Nov 3, 2026. Licence: CC BY 4.0.