Re:amaze

Simple, Intuitive Customer Support Software

Live Chat & AI SupportTempe, AZ, US11–50 employees

#36 of 44 in Live Chat & AI Support5,000 customers (per linkedin.com)

Track this brand Visit website Compare alternatives

Visibility score

0.6%

−0.1% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

Re:amaze ranks #36 of 44 in Live Chat & AI Support with an AI visibility score of 0.6 (SlateIndex, Nov 3, 2026).
Re:amaze's visibility fell 0.1 points since the previous weekly run.
Re:amaze is most visible on ChatGPT (0.9) and least on Google AI Mode (0).
AI engines name Re:amaze in 2 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.
intercom.com is the source AI engines cite most in answers about Re:amaze, with 3 citations.

About

Company details for Re:amaze

Re:amaze is a helpdesk and live chat platform for eCommerce and online businesses. It brings email, live chat, social messages, SMS, VoIP, video calls and push notifications into one shared inbox for support teams. It also includes chatbots, a FAQ center, a status page and AI features for drafting replies and summarizing conversations. It ranks #36 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 0.6 in the latest weekly run.

Its differentiator: combines email, chat, social, SMS, VoIP, video and push conversations in one shared inbox, with customer order and shopping data shown in the conversation.

Website: reamaze.com
Categories: Live Chat & AI Support
Company size: 11–50 employees
Headquarters: Tempe, AZ, US
Company type: Division of GoDaddy
Funding: Seed
Customers: 5,000 · per linkedin.com/company/reamaze
Pricing: $29 per seat / mo · per seat
Free trial: 14-day free trial
Deployment: Browser-based cloud service with no installation required
Platforms: Web browser, iOS, Android
Support: Email: support@reamaze.com, Help section on the website, Contact the support team via request form

Facebook · facebook.com/reamaze Twitter · twitter.com/reamaze Instagram · instagram.com/reamaze YouTube · youtube.com/user/Reamaze LinkedIn · linkedin.com/company/reamaze

Read from pitchbook.com, reamaze.com, g2.com, facebook.com, linkedin.com, blog.reamaze.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

0.6%

across Live Chat & AI Support answers, weighted by position

ChatGPT0.9%

AI Mode0%

Perplexity0.9%

Change

−0.1%

vs last week’s run

Category rank

#36 of 44

in Live Chat & AI Support

Mentions

in this week’s run

Share of voice

0.4%

of AI mentions in Live Chat & AI Support

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now0.6%

30-day changedown−0.09999999999999998pp

High · low0.7% · 0.6%

Rank#33 → #36

Re:amaze lost 0.1 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.

Media

Website and product screenshots for Re:amaze

All media

Home page

Pricing page

AI mentions & citations

Recent answers that name Re:amaze

All prompts

Alternatives to the most popular live chat tool

Best for ecommerce: Tidio or Re:amaze

Perplexity · run of Nov 3

Official website of the top live chat tool vendors

ChatGPT · run of Nov 3

Products & features

What Re:amaze sells

Inbox

Shared inbox for email, Facebook, Messenger, Instagram, Twitter and SMS/MMS conversations.

Chat

Live chat with automated messaging, native in-chat video calls and a chat widget.

Chatbots

Pre-built and custom chatbots for order questions, FAQ topics and lead qualification.

Push Campaigns

Targeted push notification campaigns to re-engage customers.

AI Agent

Re:amaze AI Agent (Beta) trained on business details and the knowledge base.

FAQ

Customizable, embeddable FAQ center for self-service support.

Status Page

Alerts customers when there is an incident or outage.

Live

Real-time customer activity monitoring and personal messages.

Target market & buyers

eCommerce and online businesses, plus SaaS and web apps, education, and travel and hospitality

Notable customers include BuiltBar, Animatron, Printful, Ellusionist, Moviepilot, Pipsnacks, Pilot and Captain, Art of Skin Care.

Industry	Primary use case
eCommerce	Live chat and support with order details shown in conversations
SaaS and web apps	Helpdesk for customer support
Education	Helpdesk for support requests
Travel and Hospitality	Live chat for customer inquiries

Funding & recent developments

Funding

Round	Year	Amount
Seed	2012	—

Latest known round	Total raised
Seed	—

Recent developments

Sep 2025ProductFeature update
Feature-update post; the headline was not captured in the research.
May 2025ProductAI-powered Intents
Feature update introduces AI-powered Intents.
May 2025ProductAI FAQ bot update
Blog post describes an AI FAQ bot that can use up to five external URLs.

Competitive landscape

How Re:amaze compares with its top three alternatives

All alternatives

Re:amaze most often appears alongside Freshworks, Zendesk, Intercom in AI answers.

vsRe:amaze vs Freshworks0.6% vs 61.5% visibility · Freshworks leadsFull comparison vsRe:amaze vs Zendesk0.6% vs 49.3% visibility · Zendesk leadsFull comparison vsRe:amaze vs Intercom0.6% vs 46.2% visibility · Intercom leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
Re:amaze	0.6%	0.4%	down−0.1%	$29 / seat / mo
Freshworks	61.5%	12.9%	up+1.7%	Pricing not available
Zendesk	49.3%	11.2%	up+0.3%	$19 / seat / mo
Intercom	46.2%	10.1%	up+2%	$29 / seat / mo
LiveChat	40.1%	10.2%	up+1.3%	$19 / seat / mo