ProProfs Knowledge Base vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Stonly is the stronger AI pick in Knowledge Management: it has a visibility score of 4.5 versus 0.7 for ProProfs Knowledge Base.
Choose ProProfs Knowledge Base if…
- You prefer a larger, established vendor (201–500 employees)
- free-forever tier with unlimited public views
Choose Stonly if…
- You want the brand AI engines rank higher (4.5 vs 0.7)
- AI answers describe it more positively (62% vs 0% positive)
- You need HIPAA or GDPR or SOC 2 Type 2 coverage
- Interactive, step-by-step guides
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ProProfs Knowledge Base | Stonly |
|---|---|---|
| Visibility score | 0.7% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #43 | #19 |
| Share of voice | 0.2% | 1.6% |
| Mentions this run | 1 | 8 |
| Positive in AI answers | 0% | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ProProfs Knowledge Base 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Stonly leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | ProProfs Knowledge Base | Stonly |
|---|---|---|
| Pricing model | — | Flat tiers |
| Entry price | — | Contact sales |
| Free plan | — | Yes |
| Deployment | Cloud hosted, with no installation | — |
| Compliance | — | HIPAA, GDPR, SOC 2 Type 2 |
| Support | — | Priority support, Dedicated customer success |
| Founded | — | 2018 |
| Headquarters | Santa Monica, California | Paris, France |
| Employees | 201–500 | 51–200 |
| Funding | — | Series A · $26M raised |
| Best for | — | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
ProProfs Knowledge Base
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
ProProfs Knowledge Base
- free-forever tier with unlimited public views
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “ProProfs Knowledge Base vs Stonly”, https://slateindex.ai/compare/proprofs-knowledge-base-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.