QualifiedConvert inbound leads at scale with Piper, the AI SDR Agent.
vs
ZohoCloud software suite for businesses
Comparison · Live Chat & AI Support · weekly run Nov 3
Qualified vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Zoho is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 6.7 versus 2.3 for Qualified.
Choose Qualified if…
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
Choose Zoho if…
- You want the brand AI engines rank higher (6.7 vs 2.3)
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 coverage
- Strong value for money and low cost
- Free tier for small teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Qualified | Zoho |
|---|---|---|
| Visibility score | 2.3% | 6.7% |
| Change vs last week | down−2% | down−1.4% |
| Rank in Live Chat & AI Support | #20 | #11 |
| Share of voice | 0.4% | 2.6% |
| Mentions this run | 2 | 12 |
| Positive in AI answers | 50% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Qualified −2pp · Zoho −1.3999999999999995pp over 1 weekly runs.
Engine by engine
Zoho leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
QualifiedZoho
Head to head in AI answers
0 engine answers name both brands
0Qualified ranked higher
0Zoho ranked higher
Features, pricing & fit
| Dimension | Qualified | Zoho |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | No | — |
| Deployment | — | Cloud (SaaS) |
| Integrations | 20+ | — |
| Compliance | SOC 2 Type II | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Dedicated support and success services, Qualified Representative contact | — |
| Founded | — | 1996 |
| Headquarters | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States | Chennai, Tamil Nadu, India |
| Employees | — | 5,000+ |
| Funding | Series C · $163M raised | Bootstrapped |
| Best for | B2B marketing and sales teams, especially Salesforce customers, that want to convert inbound website and email visitors into pipeline. | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Plans side by side
Zoho
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Qualified
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
- Geared toward B2B sales
- Fewer reviews than larger platforms
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Qualified vs Zoho”, https://slateindex.ai/compare/qualified-vs-zoho, data of Nov 3, 2026. Licence: CC BY 4.0.