Qualified alternatives: top competitors compared
Named alongside Qualified
TidioBest forEcommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan100% of Qualified answerstawk.toBest forBusinesses of any size that want free live chat with unlimited team members and no per-seat fees.100% of Qualified answersLiveChatBest forSmall teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan.50% of Qualified answersZapierBest forBusinesses from first-time founders to the Fortune 500 that want AI and automation across many apps.50% of Qualified answers
Data from SlateIndex weekly runs
Qualified has a visibility score of 2.3 in Live Chat & AI Support, #20 of 44. AI answers that name Qualified most often also name these 4.
What AI answers fault Qualified for
Geared toward B2B sales
Raised in 1 collected answer.
Fewer reviews than larger platforms
Raised in 1 collected answer.
Quick reference
| Alternative | Best for | Starting price | Visibility | Key differentiator |
|---|---|---|---|---|
| Tidio | Ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan | Free; paid from $24.17 / mo | 29% | Lyro AI agent that both resolves support questions and attributes sales, leads and bookings to conversations |
| tawk.to | Businesses of any size that want free live chat with unlimited team members and no per-seat fees. | Contact sales | 27.6% | Free forever with unlimited team members and zero per-seat fees, with revenue from optional add-ons. |
| LiveChat | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | $19 per seat / mo | 40.1% | An AI Agent that recommends products from a Shopify catalog and lets shoppers add them to the cart inside the chat, with sales tracked back to each conversation. |
| Zapier | Businesses from first-time founders to the Fortune 500 that want AI and automation across many apps. | Free; paid from $19.99 / mo | 13.5% | Fluid Determinism: fixed steps run the same way every time, and AI is added only where a task needs it. |
Alternative 1
Tidio vs Qualified →Tidio
Tidio suits ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan.
Quick facts
- Free; paid from $24.17 / mo · usage-based
- Free plan available
- 29% visibility score · #5 in Live Chat & AI Support
- 120+ native integrations
Key features
- Lyro AI Agent — AI agent that answers customer questions from the business's content, performs actions and hands off to humans; also sold standalone for other help desks.
- Tidio Help Desk — Multichannel inbox with live chat, email, social messaging and ticketing workflows.
- Flows — No-code visual builder for proactive chat automation, sales flows and lead capture.
- Tidio Agents — Custom AI solutions built by Tidio's experts.
Tidio vs Qualified
| Dimension | Tidio | Qualified |
|---|---|---|
| Visibility score | 29% | 2.3% |
| Pricing model | Usage-based | Flat tiers |
| Entry price | Free; paid from $24.17 / mo | Contact sales |
| Free plan | Yes | No |
| Trial | Free plan available | — |
Pros
- Best for small businesses and e-commerce
- Strong user ratings and review volume
- Built-in AI chatbot (Lyro) and live chat automation
- Free plan and free trial available
- Affordable pricing with annual discount
Cons
Alternative 2
tawk.to vs Qualified →tawk.to
tawk.to suits businesses of any size that want free live chat with unlimited team members and no per-seat fees..
Quick facts
- Contact sales · flat tiers
- Free plan available
- 27.6% visibility score · #6 in Live Chat & AI Support
- 50+ native integrations
Key features
- Live Chat — Real-time chat widget for websites with unlimited team members.
- Omnichannel Inbox — Live chat, email, WhatsApp, Messenger, SMS and more in one shared inbox.
- Ticketing — Tickets attached to the contact record and kept open until resolved.
- Knowledge Base — Hosted help center where customers can find answers themselves.
tawk.to vs Qualified
| Dimension | tawk.to | Qualified |
|---|---|---|
| Visibility score | 27.6% | 2.3% |
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Contact sales | Contact sales |
| Free plan | Yes | No |
| Trial | Free plan available | — |
Pros
- Completely free core live chat
- Unlimited agents and chats on free tier
- Widely used, high-volume live chat tool
- Good value for budget-conscious small teams
- Highly rated by users on review sites
Cons
- Tawk.to branding on widget unless paid
- Limited advanced automation and reporting on free plan
Alternative 3
LiveChat vs Qualified →LiveChat
LiveChat suits small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan..
Quick facts
- $19 per seat / mo · per seat
- 14-day free trial
- 40.1% visibility score · #3 in Live Chat & AI Support
- 200+ native integrations
Key features
- Text live chat — Website live chat with visitor tracking, a shared inbox, chat routing, and a customer details panel.
- Text AI Agent — AI agent that answers customer questions from a knowledge base, runs intent-based skills, and hands chats to staff with context attached.
LiveChat vs Qualified
| Dimension | LiveChat | Qualified |
|---|---|---|
| Visibility score | 40.1% | 2.3% |
| Pricing model | Per seat | Flat tiers |
| Entry price | $19 per seat / mo | Contact sales |
| Free plan | No | No |
| Trial | 14-day free trial | — |
Pros
- Free trial with no credit card required
- Reliable, high-performance real-time chat
- Polished website chat and straightforward agent workflows
- Transparent, publicly listed pricing
- Strong for e-commerce and sales-focused teams
Cons
- Can become expensive and complex for growing teams
- Free tier limited to 2 seats
- Ratings vary by review site
Alternative 4
Zapier vs Qualified →Zapier
Zapier suits businesses from first-time founders to the Fortune 500 that want AI and automation across many apps..
Quick facts
- Free; paid from $19.99 / mo · usage-based
- Free plan available
- 13.5% visibility score · #10 in AI Agents
- 9000+ native integrations
Key features
- Zap workflows — Multi-step automated workflows with logic branches, AI processing, Tables, and Forms.
- Tables — Data tables that connect with Zap workflows and Forms.
- Forms — Custom forms and tools that connect to Zapier's app integrations.
- Zapier MCP — Lets AI assistants such as Claude, ChatGPT and Cursor take action across connected apps.
Zapier vs Qualified
| Dimension | Zapier | Qualified |
|---|---|---|
| Visibility score | 13.5% | 2.3% |
| Pricing model | Usage-based | Flat tiers |
| Entry price | Free; paid from $19.99 / mo | Contact sales |
| Free plan | Yes | No |
| Trial | Free plan available | — |
Pros
- Easy to use and integrates with thousands of apps
- Powerful AI agent and workflow automation
- Strong user ratings on G2 and Capterra
- Widely adopted general integration and workflow tool
- Free tier with no time limit or credit card needed
Cons
- Free plans have limited monthly activities
- Not a standalone marketing automation platform
How to choose
Match the pricing model to your cost driver: headcount, usage or features.
| Platform | Pricing model | Starting price |
|---|---|---|
| Qualified | Flat tiers | Contact sales |
| Tidio | Usage-based | Free; paid from $24.17 / mo |
| tawk.to | Flat tiers | Contact sales |
| LiveChat | Per seat | $19 per seat / mo |
| Zapier | Usage-based | Free; paid from $19.99 / mo |
More alternatives
Ranked by how often AI answers name them alongside Qualified in the latest weekly run.