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StonlyThe knowledge platform for better, faster customer service
vs
TettraAI powered knowledge base that answers questions for you in Slack
Comparison · Knowledge Management · weekly run Nov 3

Stonly vs Tettra

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Tettra is the stronger AI pick in Knowledge Management: it has a visibility score of 7.2 versus 4.5 for Stonly, and ranks ahead in 67% of the answers that name both.

Choose Stonly if…

  • You want a free plan to start
  • AI answers describe it more positively (62% vs 27% positive)
  • You need HIPAA or GDPR or SOC 2 Type 2 coverage
  • You prefer a larger, established vendor (51–200 employees)

Choose Tettra if…

  • You want the brand AI engines rank higher (7.2 vs 4.5)
  • Per seat pricing suits your budget better than flat tiers
  • Good option for internal company knowledge management
  • Simple internal wiki with low administration

AI visibility side by side

Latest weekly run · Nov 3

Metric Stonly Tettra
Visibility score4.5%7.2%
Change vs last weekNewNew
Rank in Knowledge Management#19#15
Share of voice1.6%1.9%
Mentions this run811
Positive in AI answers62%27%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 3Stonly 5%

Stonly 0pp · Tettra 0pp over 0 weekly runs.

Engine by engine

Tettra leads on 2 of 3 engines

ChatGPT
1.9%
10.4%
AI Mode
8.5%
1.7%
Perplexity
3.1%
9.6%
StonlyTettra

Head to head in AI answers

3 engine answers name both brands

1Stonly ranked higher
2Tettra ranked higher

Features, pricing & fit

DimensionStonlyTettra
Pricing modelFlat tiersPer seat
Entry priceContact sales$8 per seat / mo
Free planYesNo · 30-day trial
Deployment—Cloud only; self-hosting not offered
ComplianceHIPAA, GDPR, SOC 2 Type 2—
SupportPriority support, Dedicated customer successHelp center, Live chat, Priority support on Enterprise plan
Founded20182015
HeadquartersParis, FranceBoston, MA, United States
Employees51–2001–10
FundingSeries A · $26M raisedSeed
Best forCustomer support teams that need step-by-step guidance for agents and self-serve knowledge for customersSmall and mid-market businesses of 10 to 500 employees that rely heavily on Slack

Plans side by side

Stonly

Small BusinessCustomnot published
EnterpriseCustomcustom, contact sales
Stonly pricing

Tettra

Scaling$8user/month, 10 user minimum
EnterpriseCustomcustom pricing, contact sales
Tettra pricing

Pros and cons

Themes from the AI answers that mention each brand

Stonly

  • Interactive, step-by-step guides
  • Customer service knowledge management
  • Dynamic knowledge bases that adapt to user actions
  • Highly rated, frequently recommended vendor

    Tettra

    • Good option for internal company knowledge management
    • Simple internal wiki with low administration
    • Among highest-rated for willingness to recommend
    • Offers a 30-day free trial
    • Discount of 20%

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run

      Cite as: SlateIndex, “Stonly vs Tettra”, https://slateindex.ai/compare/stonly-vs-tettra, data of Nov 3, 2026. Licence: CC BY 4.0.