Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| SalesforceTop pick | #1 | #1 | #1 | |
| Microsoft Dynamics 365 | #2 | #2 | #2 | |
| HubSpot | #3 | #3 | #3 | |
| SAP Sales Cloud | #4 | #4 | #4 | |
| GitHub Copilot | #7 | — | #5 | |
| Oracle CX | #5 | #5 | — | |
| Zoho | #8 | #6 | — | |
| Creatio | — | — | #6 | |
| Power BI | #6 | — | — | |
| Attio | — | #7 | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
Salesforce is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
- Salesforce — For most large enterprises, Salesforce is the strongest overall CRM choice in 2026.
- Microsoft Dynamics 365 — However, Microsoft Dynamics 365, HubSpot, SAP and Oracle can be better depending on your business architecture and requirements.
- HubSpot — However, Microsoft Dynamics 365, HubSpot, SAP and Oracle can be better depending on your business architecture and requirements.
- SAP Sales Cloud — However, Microsoft Dynamics 365, HubSpot, SAP and Oracle can be better depending on your business architecture and requirements.
- Oracle CX — However, Microsoft Dynamics 365, HubSpot, SAP and Oracle can be better depending on your business architecture and requirements. New this week
- Power BI New this week
- GitHub Copilot New this week
- Zoho ↓ 3 vs last week
Dropped from this engine’s shortlist this week: Creatio
- Salesforce — For most large enterprises, Salesforce Sales Cloud is the best overall CRM: it offers the deepest customization, broadest integration ecosystem, strong AI capabilities, and mature support for complex sales, service,…
- Microsoft Dynamics 365
- HubSpot ↑ 1 vs last week
- SAP Sales Cloud — Choose Dynamics 365 for a Microsoft-first environment, SAP Sales Cloud for SAP-centric operations, and HubSpot when ease of adoption and unified marketing are more important than maximum customization. ↓ 1 vs last week
- Oracle CX
- Zoho
When choosing the best enterprise CRM, the "right" choice depends heavily on your existing tech stack, scale, and specific operational needs . Users on platforms like Reddit frequently highlight that flexibility, scalability, and robust integration capabilities are the primary drivers for enterprise selections.[](https://www.reddit.com/r/CRMSoftware/comments/1s9cwnz/whichcrmareyouusingin2026andwhatmadeyou/) The top enterprise CRM systems are categorized below by their primary strengths:
- Salesforce — Salesforce Sales Cloud — Best overall for hyper-growth & massive customization.
- Microsoft Dynamics 365 — Microsoft Dynamics 365 Sales — Best for enterprises deeply embedded in the Microsoft ecosystem. ↑ 1 vs last week
- HubSpot — HubSpot CRM (Enterprise) — Best for user adoption & inbound marketing alignment. ↓ 1 vs last week
- SAP Sales Cloud — SAP Sales Cloud — Best for heavy field sales and ERP-heavy operations. ↑ 3 vs last week
- GitHub Copilot — Includes Joule Copilot for AI-assisted workflows. New this week
- Creatio — Creatio — Best for agile, process-driven enterprises. ↓ 2 vs last week
Dropped from this engine’s shortlist this week: Zoho, Oracle CX
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| g2.com | Review site | 3 | ChatGPT, Perplexity |
| rox.com | Web | 2 | Perplexity |
| appadvice.com | Web | 1 | ChatGPT |
| attio.com | Brand site · Attio | 1 | Perplexity |
| designdash.com | Web | 1 | ChatGPT |
| destinationcrm.com | Web | 1 | Perplexity |
| forbes.com | Media | 1 | Perplexity |
| hginsights.com | Web | 1 | Google AI Mode |
| hubspot.com | Brand site · HubSpot | 1 | Perplexity |
| isg-one.com | Web | 1 | ChatGPT |
| linkedin.com | Social | 1 | ChatGPT |
| linkgo.dev | Web | 1 | ChatGPT |
| logospng.org | Web | 1 | ChatGPT |
| pcmag.com | Media | 1 | Perplexity |
| rankite.com | Web | 1 | ChatGPT |
| reddit.com | Forum | 1 | Google AI Mode |
| techjockey.com | Web | 1 | ChatGPT |
| thesaaseducation.com | Web | 1 | ChatGPT |
| trangotech.com | Web | 1 | Google AI Mode |
| usnews.com | Web | 1 | Perplexity |