Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| SalesforceTop pick | #1 | #1 | #1 | |
| HubSpot | #2 | #2 | #2 | |
| Zoho | #4 | #4 | #3 | |
| Pipedrive | #5 | #5 | #5 | |
| Microsoft Dynamics 365 | #3 | #3 | — | |
| monday.com | — | #6 | #4 | |
| Oracle CX | #6 | #9 | — | |
| GitHub Copilot | #8 | #7 | — | |
| Power BI | #7 | — | — | |
| SAP Sales Cloud | — | #8 | — | |
| Salesflare | #9 | — | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
8 brands
Salesforce is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
ChatGPT · run of Nov 3
Comparison of the leading CRM platforms ======================================= The best Customer Relationship Management (CRM) platform depends on your organization's size, sales process, marketing needs, budget, and technology environment.
- Salesforce — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX.
- HubSpot — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX.
- Microsoft Dynamics 365 — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX.
- Zoho — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX.
- Pipedrive — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX.
- Oracle CX — The leading CRM platforms worth evaluating are Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and Oracle CX. New this week
- Power BI — Power BI analytics and Power Automate workflows. New this week
- GitHub Copilot — AI capabilities through Microsoft Copilot. New this week
Dropped from this engine’s shortlist this week: Freshworks, monday.com
Perplexity · run of Nov 3 · sentiment toward the top pick: → Mixed
The leading CRM platforms differ mainly by scale, ease of use, ecosystem, and total cost.
- Salesforce — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- HubSpot — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- Microsoft Dynamics 365 — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- Zoho — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- Pipedrive — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- monday.com — For most organizations, the practical shortlist is Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive, and monday CRM.
- GitHub Copilot New this week
- SAP Sales Cloud New this week
- Oracle CX New this week
Google AI Mode · run of Nov 3 · sentiment toward the top pick: → Mixed
Comparing the leading Customer Relationship Management (CRM) platforms requires looking at their core strengths, ideal business size, and ecosystem fit . Here is a breakdown of the top platforms dominating the market:
- Salesforce — Salesforce Sales Cloud : The enterprise gold standard and market share leader.
- HubSpot — HubSpot Smart CRM : Widely praised for having one of the most intuitive, user-friendly interfaces on the market.
- Zoho — Zoho CRM : An AI-powered, highly budget-friendly ecosystem that scales remarkably well.
- monday.com — Monday CRM : Built on top of the flexible Monday.com work-management infrastructure, it offers a visually striking, highly collaborative, and customizable pipeline experience with great automation and AI features. ↑ 2 vs last week
- Pipedrive — Pipedrive : A sales-centric CRM built specifically by salespeople for salespeople.
Dropped from this engine’s shortlist this week: Microsoft Dynamics 365
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| hubspot.com | Brand site · HubSpot | 4 | ChatGPT, Perplexity |
| salesforce.com | Brand site · Salesforce | 3 | ChatGPT, Perplexity |
| zapier.com | Web | 3 | ChatGPT, Perplexity |
| g2.com | Review site | 2 | Perplexity |
| pcmag.com | Media | 2 | Perplexity, Google AI Mode |
| capterra.com | Review site | 1 | Google AI Mode |
| ciopages.com | Web | 1 | ChatGPT |
| dearlucy.co | Web | 1 | ChatGPT |
| helpcompare.com | Web | 1 | ChatGPT |
| inferse.com | Web | 1 | ChatGPT |
| itechguides.com | Web | 1 | ChatGPT |
| marcloudconsulting.com | Web | 1 | ChatGPT |
| oracle.com | Brand site · Oracle CX | 1 | ChatGPT |
| pipedrive.com | Brand site · Pipedrive | 1 | ChatGPT |
| rox.com | Web | 1 | Perplexity |
| salesflare.com | Brand site · Salesflare | 1 | ChatGPT |
| scoutsaas.com | Web | 1 | ChatGPT |
| slack.com | Web | 1 | Perplexity |
| techradar.com | Media | 1 | ChatGPT |
| techyorker.com | Web | 1 | ChatGPT |
| theairankings.com | Web | 1 | ChatGPT |
| toolradar.com | Web | 1 | Perplexity |
| uiowa.edu | Web | 1 | ChatGPT |
| webcatcher.ru | Web | 1 | ChatGPT |
| youtube.com | Video | 1 | Google AI Mode |