CallHippo pricing 2026: plans and costs
Quick pricing summary
- Basic: $0 user/month, billed annually
- Starter: $18 user/month
- Professional: $30 user/month
- Ultimate: $42 user/month
- Enterprise: Custom (user/month)
- Worth noting: Yearly billing advertised as 'Save 3 Months' Cost'. Enterprise price shown only in INR; listed as contact sales. Most add-on prices shown in INR. Local taxes apply in addition to listed prices.
Plans
Basic
$0 user/month, billed annually
- Pay only for numbers
- Voicemail
- Click to Dial
- Business Hours
- Smart Failover System
- SMS & MMS
- 2FA
- Desktop & Mobile Apps
Starter
$18 user/month
- Everything in Basic
- 1000 calling minutes within US/CA
- Forward to Device
- Ring All Devices
- Country Blocking
- 100 SMS
- SMS Templates
- Omnichannel Inbox
- Call Logs (1 month)
- Audit Logs
- Zapier, Slack, Webhook integrations
Professional
$30 user/month
- Everything in Starter
- Unlimited calling minutes within US/CA
- Call Recordings
- Multilingual IVR
- Call Distribution (Cascading)
- Custom Greetings
- 500 SMS
- Reports / Analytics
- AI Voicemail Transcription
- Call Logs (Lifetime)
- Role Based Access Control
- Call Transcription
- HubSpot, Salesforce, Pipedrive, Zoho integrations
Ultimate
$42 user/month
- Everything in Professional
- Unlimited calling minutes within US/CA
- Smart DID Routing
- Multilevel IVR
- Call Blocking
- Holiday Routing
- CRM-Based VIP Routing
- 1000 SMS
- Call Summary
- SSO
- Custom Integrations
- Dedicated Account Manager
- Personalized Onboarding
- 24x7 & Phone Support
Enterprise
Custom user/month
- Includes all Ultimate plan features
- Minimum 50 users
- Unlimited calling to 48 countries
- SLA
- WhatsApp Business API
- Custom Reports
- Custom Onboarding
- Developer Support
- Priority Support
- Dedicated Compliance Support
- Speech Analytics or CallHippo AI included
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Branded Calling | $0.12 per call | Deducted from calling credits |
| AI Voice Agent calling charges | $0.25/min | AI Voice Agent add-on usage |
| SMS Services setup fee | $20 one-time per account | SMS in US and Canada (A2P) |
CallHippo pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| CallHippo | Free; paid from $18 per seat / mo | Yes | Per seat | — | |
| Genesys | — | — | — | — | Compare → |
| Talkdesk CX Cloud | $85 per seat / mo | No | Per seat | Global enterprises that want AI agents and human agents managed on one contact center platform. | Compare → |
| Nextiva | $15 per seat / mo | No | Per seat | Businesses from startups to enterprises that want phone service, contact center and AI customer conversations in one platform. | Compare → |
| Freshworks | — | — | — | — | Compare → |
List prices as published on callhippo.com/pricing/. Totals are worked examples, not quotes.