CallHippo

AI-Powered Business Communication Platform

Contact CenterClaymont, Delaware, United States51–200 employeesFounded 2016

#30 of 48 in Contact Center5,000 customers (per callhippo.com)100% positive in AI answers

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Visibility score

1.9%

−1.5% vs last week

Weekly run · Nov 3

Data collected Nov 3, 2026·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run Nov 9, 2026

CallHippo ranks #30 of 48 in Contact Center with an AI visibility score of 1.9 (SlateIndex, Nov 3, 2026).
CallHippo's visibility fell 1.5 points since the previous weekly run.
CallHippo is most visible on Perplexity (5.6) and least on Google AI Mode (0).
AI engines name CallHippo in 3 of the 30 Contact Center buyer prompts SlateIndex tracks.
callhippo.com is the source AI engines cite most in answers about CallHippo, with 3 citations.

About

Company details for CallHippo

CallHippo is a cloud business phone system for sales, support and contact center teams. It provides virtual local, toll-free and mobile numbers in 150+ countries, along with a call center suite with IVR and routing, conversation intelligence, and an omnichannel inbox. An AI voice agent answers and qualifies calls around the clock. It ranks #30 of 48 in Contact Center on SlateIndex and has a visibility score of 1.9 in the latest weekly run.

Founded in 2016 and headquartered in Claymont, Delaware, United States, the company employs 51–200 people. Its differentiator: local virtual phone numbers in 150+ countries managed from one dashboard, combined with AI voice agents.

Website: callhippo.com
Categories: Contact Center
Company size: 51–200 employees
Headquarters: Claymont, Delaware, United States
Founded: 2016
Company type: Private company
Funding: Seed (disputed; one tracker only)
Customers: 5,000 · per callhippo.com
Pricing: Free; paid from $18 per seat / mo · per seat
Free trial: Free plan available
Deployment: Cloud
Platforms: Web browser, macOS, Windows, iOS, Android, Chrome extension
Integrations: 100+ native
Compliance: SOC 2 Type II, HIPAA, GDPR, ISO 27001
Support: Email support during business hours, Live chat on qualifying plans, 24/7 phone support on the Ultimate plan, Dedicated account manager on the Ultimate plan

Facebook · facebook.com/CallHippo/X · x.com/callhippo Instagram · instagram.com/callhippo/LinkedIn · linkedin.com/company/callhippo

Read from linkedin.com, callhippo.com, capterra.co.il, facebook.com, checkthat.ai, x.com · refreshed Nov 2, 2026.

AI visibility

Latest weekly run · Nov 3 · next run Nov 9

Visibility score

1.9%

across Contact Center answers, weighted by position

ChatGPT0%

AI Mode0%

Perplexity5.6%

Change

−1.5%

vs last week’s run

Category rank

#30 of 48

in Contact Center

Mentions

in this week’s run

Share of voice

0.4%

of AI mentions in Contact Center

Visibility score trend

Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.

Now1.9%

30-day changedown−1.5pp

High · low3.4% · 1.9%

Rank#27 → #30

CallHippo lost 1.5 points over 1 weekly run in Contact Center. Genesys leads the category at 52.3%.

Media

Website and product screenshots for CallHippo

All media

Home page

Pricing page

AI mentions & citations

Recent answers that name CallHippo

All prompts

Where can I sign up for a contact center platform?

CallHippo — Sign up online, choose a phone number, add agents, and configure routing in minutes.

Perplexity · run of Nov 3

Products & features

What CallHippo sells

Business Phone System (VoIP)

Virtual PBX with HD voice, call forwarding, voicemail and multi-device support.

AI Voice Agent

Autonomous AI that answers calls, qualifies leads, books meetings and resolves queries, 24/7.

Call Center Suite

IVR, smart routing, call queues, live monitoring, agent whisper and call parking.

Conversation Intelligence

AI transcription, sentiment analysis, call scoring, keyword tracking and insights from calls.

Omnichannel Communication

Voice, SMS, email and chat unified in one inbox.

Global Virtual Phone Numbers

Local, toll-free or mobile virtual numbers in 150+ countries managed from one dashboard.

Strengths engines cite

Quick setup: sign up online, choose a number, add agents, configure routing in minutes
Free basic plan with calling, phone number, voicemail, click-to-dial and SMS
Affordable and dependable contact center platform

Target market & buyers

Small businesses, mid-market and enterprise teams in sales, support and contact centers

Notable customers include Tech Mahindra, Lalamove, Seclore.

Industry	Primary use case
Financial Services	Compliant recording and audit trails
Healthcare	HIPAA voice and patient outreach
Recruitment	AI screening and ATS integrations
Technology	Global scaling and developer APIs
Real Estate	Lead routing and tour scheduling
Market Research	Survey calls and panel management
Education	Enrollment and communications
Legal	Confidential calls and intake

Funding & recent developments

Funding

Round	Year	Amount
Seed (disputed; one tracker only)	2016	$14M

Latest known round	Total raised
Seed (disputed; one tracker only)	—

Recent developments

Nov 2025ProductAndroid app version 7.5
The Android app listed version 7.5.
Sep 2025ProductAI Copilot launched
The company announced the launch of AI Copilot for agent coaching.
May 2025ProductAndroid app version 7.0
The Android app listed version 7.0.

Competitive landscape

How CallHippo compares with its top three alternatives

All alternatives

CallHippo most often appears alongside Genesys, Talkdesk CX Cloud, Nextiva in AI answers.

vsCallHippo vs Genesys1.9% vs 52.3% visibility · Genesys leadsFull comparison vsCallHippo vs Talkdesk CX Cloud1.9% vs 26.1% visibility · Talkdesk CX Cloud leadsFull comparison vsCallHippo vs Nextiva1.9% vs 15.7% visibility · Nextiva leadsFull comparison

Brand	Visibility	Share of voice	vs last week	Starting price
CallHippo	1.9%	0.4%	down−1.5%	Free plan
Genesys	52.3%	8.9%	down−2.3%	Pricing not available
Talkdesk CX Cloud	26.1%	6.7%	down−0.5%	$85 / seat / mo
Nextiva	15.7%	4.5%	up+1.6%	$15 / seat / mo
Freshworks	61.5%	12.9%	up+1.7%	Pricing not available

What AI answers say

Sentiment and themes from the answers that mention this brand

Reviews

Positive 100% · Neutral 0% · Mixed 0% of 1 engine answers that mention CallHippo

Praised for

Quick setup: sign up online, choose a number, add agents, configure routing in minutes
Free basic plan with calling, phone number, voicemail, click-to-dial and SMS
Affordable and dependable contact center platform